Harmony at TUG CONNECTS 2026

This session explores the functionality and practical application of Price Sheets within Infor Customer Service Desk (CSD). Participants will learn how to leverage Price Sheets to streamline pricing management, apply consistent pricing structures across multiple customers or products, and efficiently manage bulk pricing updates. The session covers how to create and configure Price Sheets, assign them to customer accounts, understand pricing precedence and override rules, and utilize Price Sheets for promotional pricing or special rate schedules. Attendees will gain hands-on insights into best practices for organizing pricing data, reducing manual entry errors, and ensuring pricing accuracy at scale. This session is ideal for billing analysts, customer service managers, and CSD administrators looking to optimize their pricing workflows and improve operational efficiency.