Harmony at TUG CONNECTS 2026 has ended

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Harmony at TUG CONNECTS 2026

For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com

3:00pm CDT

Registration Desk Open 2nd Floor Broadway Pre-function area

5:00pm CDT

Presenter's Safety and Security Briefing Broadway A-BLauren Brown

6:00pm CDT

TUG Leadership and Hall of Fame Awards Dinner (Invitation only) Legends Ballroom

6:45am CDT

Presenter's Safety and Security Briefing Broadway A-BLauren Brown

7:00am CDT

First Time at TUG Connects? Start Here. Music Row 5Lauren Brown • Sara Weith • Mark Rhodes Breakfast in Legends Ballroom Legends Ballroom Registration Desk Open Broadway Pre-function area

8:00am CDT

CSD Network Meeting Broadway A-BLance Melnik, Expertek Systems • Abi (Franklin) Rockey Products and Pricing Network Meeting Cumberland 1-2Brian Nigri • Kevin Young Assembly & Service - ISM Network Meeting Cumberland 5-6Scott Westrum • Ryan Deckard • John Kociuba • Jodie Jones CSDe / M3 Network Meeting Music Row 1John Panzenhagen • Max Fisher • Erich Simmer • Justin Johnson • Kurt Geckler

9:00am CDT

eCommerce Network Meeting Cumberland 3-4Scott Detar • Molly Williams • Jeremy Ott

12:00pm CDT

Lunch in Legends Ballroom Legends Ballroom

1:00pm CDT

Automotive / Heavy Duty Network Meeting Music Row 2Daryl Ziegelman HVACR Network Meeting Music Row 4Erica Svahnberg • Randy Holland Reporting & Analytics Network Meeting Cumberland 1-2Jodie Jones Finance Network Meeting Music Row 5Steve Bloesing • Kathy Lundquist Inventory Management Group Network Meeting Cumberland 3-4Grant Howard • Brandy Meeker • Diane Dunbar • Mike Prestash • Josh Serwe • Brandy Alderman Technical CSD/SX.e Network Meeting Broadway A-BBrian Nigri • Heather Clark • Adam Taylor • Aaron Roma • Chris Weaver • Brandy Alderman WMS Network Meeting Music Row 3Chris Oliver • Jerry Beaston • Francis Brault

3:15pm CDT

Come and meet the Infor Support Team Cumberland 5-6Ed Gilbert • Cari Rivan • Theresa Heinz Assembly & Service - Value Add Network Meeting Music Row 4Ryan Deckard • John Kociuba

5:00pm CDT

Happy Hour in the Solutions Center Broadway Ballroom

6:45am CDT

Presenter's Safety and Security Briefing Music Row 5Lauren Brown

7:00am CDT

Breakfast in Legends Ballroom Legends Ballroom Registration Desk Open Broadway Pre-function area

8:00am CDT

(230) Self-Service Portals: What Customers Really Want to Do Online Mockingbird 1Tony Zakula • Michael Mazzoni (240) Infor OS: Data Strategy Cumberland 5Tiffany Canada • Alyssa Hall (382) Hands-on Lab - Infor OS Applications and Introduction Music Row 4Brandon Watson (405) Voice- Enabled Productivity for Infor WMS /TWL- a 3PL Success Story with Lydia Voice, Infor, & EPG Music Row 2Andrew Weith • Alex Parisi (408) The Customer Stratification Effect: E&A Client Success Stories Music Row 3Tim Plotner • Brian Lombardo (108.1) Exciting New Functionality in CSD (Also occurs at 11:15am Thursday) Music Row 5Sally Main • Julie Baltes (129) Discover the Latest AI Enabled Software Development Tools for CSD Mockingbird 4Andrew Mostello (145) The Power of Inquiry: Navigating CSD with Ease Mockingbird 3Nicole Tack (156) Utilizing Role Based Security Cumberland 4Scott Whitson (172) Best Practices to Streamline your Day-to-Day Operations Broadway A-BSteve McEnany (224) Order Entry Optimization Cumberland 3Lauren Bruckler (278) The most important function in CSD - Receiving!!! Music Row 1Steve Bloesing (325) CSD Has a New Architecture, Now What? Cumberland 1-2Chris Weaver (338) Extensibility Training 101 Mockingbird 2Andy Oberschmidt (102) Introduction to M3-based Cloudsuites; What do you Get Not Being Available in CSD Old HickoryOle Rasmussen • Mike Fletcher (901) Executive Summit Breakfast and Welcome Music Row 6Kent Justice

8:45am CDT

Open time in Solutions Center Broadway Ballroom

9:00am CDT

(609) Spark Session: AI in tax compliance: From Hype to Real Impact Theater 1, Solutions CenterAvalara • Michael Dominguez (623) Spark Session: Grow Your Business, Not your Bad Debt Theater 2, Solutions CenterWholesail • Eli Chait (902) AI Is a Leadership Issue, Not an IT Problem (Executive Summit Only) Music Row 6Jim Spellos

9:15am CDT

(513) AI + ERP in Action: Turning Data Into Decisions Music Row 2Slava Kravchuk (523) From Warehouse to Shipment: Automating Operations with Infor WMS Music Row 3Pritesh Shah, Cloudleap • Wadih Assouad, SNS (524) EDI Enablement: Special Session for UniLink Customers & EDI Users Music Row 4Sarah Butler (526) UnForm v11: Enhancements and New Functionality Mockingbird 1Paul Boushell • Allen Miglore (537) The End-to-End Operating AI for Distributors Cumberland 3Aung Latt, Canals • Canals (547) What Is The Network Advantage? How SPS Powers Your Business Across The Supply Chain Mockingbird 2Brian Finks (549) Smarter Inventory. Stronger Growth. How Modern Distributors Improve Service while Freeing up Capital Mockingbird 3Matt Bordes (551) Transforming Customer Engagement - Real-World Success with Infor CRM SLX and SX.e/CSD Integration Mockingbird 4Bryan Marks (503) Kodaris: A Turnkey Solution for Payment Processing and Financial Services Broadway A-BTony Zakula • Michael Mazzoni (505) From BOMs to browsers: building websites that work as hard as your ERP Music Row 1Jon Emerson (508) TWL Housekeeping Dashboards with ASW Global Consulting Music Row 5Andrew Weith • Lauren Bruckler • Alex Parisi (517) What's New in CD Marketplace Cumberland 1-2Daryl Ziegelman

9:20am CDT

(607) Spark Session: FieldOffice for iPhone — Real-Time CSD Ordering, Right in Your Pocket Theater 1, Solutions CenterLance Melnik • Expertek Systems (621) Spark Session: From ERP-Centric to Customer-Centric: Why Ecommerce Is Now a Core System Theater 2, Solutions CenterROC Commerce • Michael Benedict

9:40am CDT

(615) Spark Session: Power BI vs Birst - Analytics Architecture Explained Theater 1, Solutions CenterOrangeQuery • Mark Henson (620) Spark Session: Why Fixing Your Internal Warranty Process Will Never Be Enough Theater 2, Solutions CenterContinuum • Ben Firman

10:00am CDT

(611) Spark Session: Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Theater 2, Solutions CenterBluemeteor • Allyson Larson (614) Spark Session: AI for CSD - The Formula for Success Theater 1, Solutions CenterAcumen Group • Kareena Dong

10:30am CDT

General Session in the Country Music Hall of Fame Theater Country Music Hall of Fame TheaterJosh Linkner

12:00pm CDT

Lunch in Legends Ballroom Legends Ballroom

1:15pm CDT

(519) Gain Clearer Financial Insights from your Infor Data Music Row 5Jordena Tibble (521) Simplify Exemption Certificate Management and Reduce Audit Risk Music Row 4Stephen Swagerty (525) Get Paid in Full: How Purpose-Built EDI Eliminates Chargebacks for Infor Distributors Mockingbird 1Sarah Butler (528) The Best Just Got Better — Introducing the New AI-Enabled WebAccess Mockingbird 2Eric Whitener • Raymond Brooks (532) Beyond Your ERP: Transforming Accounts Receivable with AI Mockingbird 3Matt Thomas (553) Easier PO Management in CSD with SourceDay Cumberland 6Clint McRee (506) From BOMs to browsers: building websites that work as hard as your ERP Old HickoryJon Emerson (507) Modernize Payment Acceptance: A Live Demo of EBizCharge for CSD Cumberland 1-2Matt Rogers (509) Modernizing Payment Processing in Infor CloudSuite Distribution with Securely Broadway A-BAndrew Weith (510) Customer ROI: How Customer Stratification and ProSales Help You Maximize Your Customer Base Music Row 1Tim Plotner • Brian Lombardo (512) Harmony in Motion: AI for Modern Distribution Music Row 2Mary Bennett • Krishna Patwari (515) Frictionless and Simplified E-commerce with Expertek’s FieldRep: Text Message-based Agentic AI Music Row 3Jeremiah Curtis (530) Toss the Spreadsheets; IncentViz Redefines Commission and Rebate Management! Cumberland 3Marty Rhodes (533) Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Cumberland 4Bluemeteor • Allyson Larson (535) Bid Prep for CloudSuite Distribution Mockingbird 4Acumen Group • Kareena Dong (538) Warranty: The HVAC and Plumbing Distribution Problem Everyone Has Cumberland 5Continuum • Ben Firman

1:30pm CDT

(903) Open Roundtable with Keynote Presenter Josh Linkner (Executive Summit Only) Music Row 6Josh Linkner

2:00pm CDT

(105) Current Distribution Trends, Challenges and Opportunities - And How CloudSuite will Help Prepare you for 2027 Music Row 5Mike Fletcher • Steve Levy (127) What the Heck is Agentic AI and How do you Get it? Cumberland 1-2Max Fisher • Sarada Vempati (138) Overview of Robotic Process Automation and Infor Document Processor Solution Mockingbird 2Marcio DeBarros • Somasundaram, Rohan (143) Excel, Reimagined: Using Copilot and AI to Work Faster and Smarter Cumberland 4Jim Spellos (174) Train the Trainer Cumberland 5Brian Munday (262) Infor Document Management for Users & Administrators Music Row 1Brandon Watson (270.1) Best Practices Inventory Management with Grant W. Howard: Part 1 – Improving Product Availability and Customer Fill Rate (Part 2 occurs at 3:30pm Tuesday) Cumberland 3Grant Howard (403) Real Results from Real Data: How Central Pro Supply Grows with Phocas Music Row 3Alexa West • Holly Horner (404) When the Digital Journey Feels Unclear: The Turtle Case Study in Finding Clarity, Priorities, and ROI Music Row 2Jon Emerson (100.1) Charting the Course: Your CSD Roadmap Unlocked! (Also occurs at 2pm Wednesday) Broadway A-BChris Weaver • Brandy Alderman • Julie Baltes (201) GL Accounts Setups, R&D Operator and Journal Originations Mockingbird 1Steve Bloesing • Tara Morrow (209) Managing Tariffs Old HickoryScott Smithson (210) Basic Pricing Setup - How the Hierarchy Works and How to Set It Up Mockingbird 3Della Coffelt (222) Understanding Promise Dates and Ship Dates Mockingbird 4Brent Knull (380) Hands-on Lab - CSD Extensions Music Row 4Jim Hatch (148) User Experience Overview Cumberland 6Peter Johansson • Gustaf Persson

2:45pm CDT

Afternoon Break in the Solutions Center Broadway Ballroom (904) The Leadership Advantage: Mindset, Skills, and Influence (Executive Summit Only) Music Row 6Mark Rhodes

3:00pm CDT

(605) Spark Session: Where Are You Losing Revenue in Your ERP? (Live Preview) Theater 1, Solutions CenterAtwix • Peter Polak (608) Spark Session: FieldOffice for iPhone — Real-Time CSD Ordering, Right in Your Pocket Theater 2, Solutions CenterLance Melnik • Expertek Systems

3:30pm CDT

(135) Infor Process Intelligence: A High-level Overview of the Catalogue, Modeler, and Mining capabilities. Mockingbird 3Suresh Jayaraman • Siddharth Chalasani (160) People, Process, THEN Technology- Effective Change Management Music Row 1Sara Weith (244) Data Governance & the Golden Record in the Multiverse Cumberland 6Heather Clark (260) From Paper to Process: Automate Document Workflows Using Infor OS Velocity Cumberland 1-2Alyssa Hall (270.2) Best Practices Inventory Management with Grant W. Howard: Part 2 – Decreasing Inventory, Freight, and Transactional Costs (Part 1 occurs at 2pm Tuesday) Cumberland 3Grant Howard (352) Infor OS API Gateway Mockingbird 1Brandon Watson (401) How Companies on CSD Are Getting More From What They Already Own | A Back to Birst Session Music Row 2“Birst Bill “Payne • Ching Cooper • Craig Vigor • Victoria Christiansen • David Murphy, Agile Dragon (112) Getting the most from CSD: Commonly Under-used Features Broadway A-BDiane Dunbar • Brandon Stacken • Brandy Alderman • Julie Baltes (123) Extending CSD with AI : The Latest AI Technologies and How to Apply Them Music Row 5Kareena Dong, Acumen Group • Andy Oberschmidt (130) AI: Uncovering Your Businesses Patterns Mockingbird 4Scott Whitson (141) Leveraging all Levels of Reporting within the CSD GL Module Mockingbird 2Valerie Vivier (214) Managing Pricing records using PDEM Cumberland 4Kevin Young (226) Infor CPQ (Configure Price Quote) - Picture What's Possible Music Row 3Travis Theel • Konrad Gren (153) CSDe Velocity Suite examples Cumberland 5Andreas Barkarö • Gustaf Persson (372) Hands-on Lab: M3 Workspaces & Contextual Widgets – Enhancing Role-Based Views Music Row 4Mike Fletcher • Peter Johansson

4:15pm CDT

(905) Private Networking Break (Executive Summit Only) Music Row 6

4:30pm CDT

(121) How GenAI is Redefining the Enterprise Landscape Cumberland 4Marcio DeBarros • Tiffany Canada (250) PDM, PIM, MDM- 3rd Party Tools for Managing Data. Mockingbird 2George Temple • Michael Mazzoni (320) Infor Platform Technology Overview Mockingbird 1Carsten Steinhoefel • Jill Papendick • Sheryll Limmex (324) A Day in the Life of IT and Introducing CloudSuite Into Your Environment Old HickoryMatt Petty (391) Women in Distribution: From Networking to Real Opportunities Music Row 1Sara Weith • Della Coffelt (170.1) Mergers & Acquisitions - Part 1 (Part 2 occurs at 4:30pm Wednesday) Music Row 3Carol Shinya • Kathy Lundquist (208) Closing the Loop on AP: Managing ACH, Credit Cards, and Vendor Payments Music Row 5Brian Kelly (218) Infor Pricing Intelligence: Learn What it is and How it can Benefit Your Company Broadway A-BSandeep Anand (267) Connect the Docs: Custom IDM Document Types Cumberland 1-2Andrew Miller (314) WLIT & Daily TWL Housekeeping Music Row 2Sara Arnould (315) Proof of Delivery – POD Overview on CSD and Your Mobile Device Cumberland 6Chani Wagh • Brandon Stacken (371) Hands-on Lab - CSD WebUI Basics: The New Look and Feel, and Basic Navigation Music Row 4Mark Jelencic • Andrea Watson (101) Roadmap for CSDE & Other M3 Cloudsuites Mockingbird 3Ole Rasmussen • Mike Fletcher

5:00pm CDT

Happy Hour in the Solutions Center Broadway Ballroom

7:00am CDT

Breakfast in Legends Ballroom Legends Ballroom Registration Desk Open Broadway Pre-function area

8:00am CDT

(124) Fundamentals of Generative AI Cumberland 1-2Jim Spellos (132) Exploring Enterprise Automation with Infor Cumberland 4Carsten Steinhoefel • Tanya Gonzalez (166) Management by Objective, Operational Excellence and Smart Measurement with Grant W. Howard Cumberland 3Grant Howard (231) eCommerce Project Management: Prioritizing When Everything Is Urgent Mockingbird 2Molly Williams • Peter Polak, Atwix • Jeremy Ott (350) Infor RPA & Microsoft Power Automate Music Row 3Brandon Watson (406) Turtle Accelerates Quoting and Grows Their Top and Bottom Lines Music Row 2Aung Latt, Canals (146) Your Screen, Your Style: Personalizing CSD Music Row 5Nicole Tack (152) Value+ Solutions for CSD: What it Is and What it Does Mockingbird 3Brian Nigri • Brandy Alderman • Max Fisher (216) Advanced Pricing Setup and Strategies Cumberland 6Della Coffelt (246) Cleaner Data, Better Decisions: Maintaining Product, Vendor and Customer Records Broadway A-BDawn Marie Balukonis (275) Ordering Controls 101: Essential Keys for Managing Your Inventory Cumberland 5Tony Bruckler (281) TWL Inventory Counts Mockingbird 4Jerrold Griffus (302) ISM: Service Workflow Automation Mockingbird 1Scott Westrum (332) New models in M3 (Item restriction, API security, Supplier Rebates, Smart traceability) Old HickoryMike Fletcher • Mikael Forsman (374.1) Hands-on Lab: M3 Experience Designer Basics - Part 1 (Part 2 occurs at 8am Thursday) Music Row 4Peter Johansson • Gustaf Persson (910) Executive Summit Breakfast Music Row 6

8:45am CDT

Open time in Solutions Center Broadway Ballroom

9:00am CDT

(606) Spark Session: What’s Really Happening Between Your Systems? Theater 2, Solutions CenterAtwix • Francisco Reyes (603) Spark Session: Game Changers! The CSD Extensions You Need to Know Theater 1, Solutions CenterAcumen Group • Kareena Dong (911) Leading Forward: Using Today's Tools to Build a Better Tomorrow. (Executive Summit Only) Music Row 6Sara Weith

9:15am CDT

(501) Sales and Inventory Visibility Built Into Your Birst Environment | A Back to Birst Session Cumberland 1-2Craig Vigor • Victoria Christiansen • David Murphy, Agile Dragon • Bill Payne (529) The Best Just Got Better — Introducing the New AI-Enabled WebAccess Music Row 4Eric Whitener • Raymond Brooks (536) AskQ - ChatGPT for Infor CSD Mockingbird 1OrangeQuery • Mark Henson (544) Why TMS Is the Smartest System You’ll Add This Year Mockingbird 4Kyle Norg (504) The Kodaris AI Platform: Artificial Intelligence With a Purpose Broadway A-BTony Zakula • Michael Mazzoni (511) Transform Your Current Business and Secure Your Future with Advanced Profitability and Productivity Solutions Music Row 3Tim Plotner • Brian Lombardo (516) CSD Workshop - Expertek’s Strategic Pricing Tool Build to Solve your Pricing Problem Music Row 5Andrew Mostello (534) Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Cumberland 3Bluemeteor • Allyson Larson (540) How ROC Commerce’s Digital Factory Turns Customers into Long-Term Partners Mockingbird 2ROC Commerce • Michael Benedict (542) Wholesail + Infor CSD: Smarter Onboarding, Better Credit Decisions, Faster Payments Mockingbird 3Wholesail • Eli Chait (554) Fixing the Front Door: How Better Customer Onboarding Improves Credit, AR, and Payments Old HickoryDavid Fulham

9:20am CDT

(618) Spark Session: Beyond Sales Order Entry - Automating Key Operational Workflows Theater 2, Solutions CenterAung Latt, Canals • Canals (613) Spark Session: Stop guessing, start showing up: how to make AI search work for your B2B brand Theater 1, Solutions CenterAmericaneagle.com • Jonathan Tenpenny

9:40am CDT

(610) Spark Session: Sales Tax Risk is Growing: Are You Keeping Up? Theater 1, Solutions CenterAvalara • Andy Hall (616) Spark Session: CLEAR: A Framework for Becoming Data Driven with AI Theater 2, Solutions CenterOrangeQuery • Mark Henson

10:00am CDT

(602) Spark Session: Knowing Your CSD Users Are Ready Before Go-Live | A Back to Birst Session Theater 1, Solutions CenterVictoria Christiansen • David Murphy, Agile Dragon (612) Spark Session: Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Theater 2, Solutions CenterBluemeteor • Allyson Larson

10:30am CDT

General Session in the Country Music Hall of Fame Theater Country Music Hall of Fame Theater

12:00pm CDT

Lunch in Legends Ballroom Legends Ballroom

1:15pm CDT

(502) GL Reporting That Matches the Board's Expectations | A Back to Birst Session Broadway A-BChing Cooper • Bill Payne (514) A Siriusly Deep Dive: Gain Full Control OverYour ERP, eCommerce, & Data Flows Music Row 2Slava Kravchuk (520) Smarter Sales and Operations Insights with Phocas Cumberland 1-2Alexa West • Alex West (522) Automate Tax Compliance from Calculation to Filing Music Row 3Avalara • Michael Dominguez (527) UnForm v11 – AI Powered Document & Data Entry Automation Music Row 4Paul Boushell • Allen Miglore (546) Fix the Friction: Modernizing Quote-to-Cash with Conexiom Cumberland 5Logan Luptak (548) A Smarter Way to Automate Procure-to-Pay Mockingbird 4Brian Finks (550) Smarter Inventory. Stronger Growth. How Modern Distributors Improve Service while Freeing up Capital Cumberland 6Matt Bordes (552) Unlock the Power of AI in Infor CRM SLX for your sales, service, marketing and operations Old HickoryBryan Marks (518) Introducing CD Audit and CD Schedule Music Row 5Daryl Ziegelman (531) Toss the Spreadsheets; IncentViz Redefines Commission and Rebate Management! Cumberland 3Marty Rhodes (539) Five Departments. One Transaction. Zero Automation - Until Now: How AI Is Eliminating the Real Cost of Manual Returns Mockingbird 1Continuum • Ben Firman (541) How ROC Commerce’s Digital Factory Turns Customers into Long-Term Partners Mockingbird 2ROC Commerce • Michael Benedict (543) Wholesail + Infor CSD: Smarter Onboarding, Better Credit Decisions, Faster Payments Mockingbird 3Wholesail • Eli Chait (545) CSD Extensions - Know Your Options & See What's New! Cumberland 4Acumen Group • Kareena Dong

1:45pm CDT

(912) Infor Executives Roundtable (Executive Summit Only) Music Row 6Infor Executive Team

2:00pm CDT

(125) The Practical AI Stack: Agents, Skills, and Modern Workflows Cumberland 5Jim Spellos (134) Infor OS: Artificial Intelligence - AI, GenAI, Agentic AI Music Row 5Alyssa Hall (263) Infor Document Management: Latest Processing and Analytical Capabilities Cumberland 4Marcio DeBarros • Somasundaram, Rohan (304) WMS Product Overview and Roadmap Music Row 1Jerry Beaston (402) Simplifying and Modernizing Their Technology Footprint: How Tropic Supply Is Replacing Point Solutions With the Kodaris Platform Music Row 2Michael Mazzoni • Tony Zakula • Walkiria Salem • Del Vecchio, CHARLIE • BIRDSALL, JOHN (100.2) Charting the Course: Your CSD Roadmap Unlocked! (Also occurs at 2pm Tuesday) Broadway A-BChris Weaver • Brandy Alderman • Julie Baltes (110) 13 Hidden Gems IV: Hidden in Harmony (The Sequel to the Sequel… to the Sequel!) Cumberland 3John Kociuba (147) Implementing the Infor Standard Workspaces Cumberland 1-2Delaney Neubauer (225) Process Mining in Depth: Order to Cash - A Deep Dive into the Sales Side of Process Mining Music Row 3Suresh Jayaraman • Siddharth Chalasani (273) Dead Stock, Surplus – Roundtable Mockingbird 4Josh Serwe (284) One-Time Costs, Special Line Types, and Non-Stock – When to Use What Cumberland 6Dawn Marie Balukonis (377) Hands-on TWL Lab - Part 1 Music Row 4Tony Bruckler (204) News and Development focus in M3 Finance Mockingbird 1Andreas Barkarö (335) Configuration Management Old HickoryMike Fletcher • Gustaf Persson

2:30pm CDT

(913) From Disruption to Dominance: Strategies for the Next Era of Distribution (Executive Summit Only) Music Row 6Steve Levy • Rick Rider

2:45pm CDT

Afternoon Break in the Solutions Center Broadway Ballroom

3:00pm CDT

(601) Spark Session: What Changed, Who Changed It, and When | A Back to Birst Session Theater 1, Solutions CenterVictoria Christiansen • David Murphy, Agile Dragon (604) Spark Session: Stop guessing, start showing up: how to make AI search work for your B2B brand Theater 2, Solutions CenterAmericaneagle.com • Jonathan Tenpenny

3:30pm CDT

(914) Executive Summit Wrap-up Music Row 6Kent Justice (104) The Future of Data Management & Transformation: Optimize Margins and Improve Customer Service Mockingbird 1Sam Zalat • Brad Symaka (122.1) AI for Distribution - How Our Customers are Using It (Also occurs at 10am Thursday) Cumberland 1-2Brian Nigri • Brandy Alderman • Max Fisher (161) Creating a Culture of Continuous Improvement Cumberland 4Sara Weith (252) Product Data That Sells: What Manufacturers Need to Provide and the 10 Attributes That Matter Most Mockingbird 3Brendan Cameron (150) Workflows 101 Broadway A-BAndy Oberschmidt (276) No GPS Required: Navigating the CSD Demand Center Mockingbird 4Brandy Meeker (280) Cycle Counting: The Daily Routine That Changes Everything Cumberland 3Brent Knull (303) Production Tools in CSD - Kit Production versus Value Add Mockingbird 2Delaney Neubauer (322) Keep CSD Running at its Best! Cumberland 5Brian Jones • Sergio Garcia (342) 10 Game-Changing CSD Extensions I Would Implement if I Were a Customer Music Row 5John Kociuba (378) Hands-on TWL Lab - Part 2 Music Row 4Tony Bruckler (407) Power & Tel’s Journey to Global Shipping Automation Music Row 2Dennis Dominioni • Pritesh Shah, Cloudleap (207) What's New in A/P Old HickoryAndreas Barkarö (321) The Development Process and How to Managing Monthly Releases Music Row 3Ole Rasmussen

4:30pm CDT

(126) Building a Successful AI solution - What it Takes to Succeed in the AI Journey Cumberland 5Marcio DeBarros • Tiffany Canada • Max Fisher (333) What's New in ION Integrations Mockingbird 1Jill Papendick • Sheryll Limmex (340) Advanced Extensibility with Mongoose and Workspaces Mockingbird 4Paul Horne • Carsten Steinhoefel (356) Infor OS ION: Processes Available Inside the ION Desk Application Mockingbird 3Brandon Watson (392) Sip, Connect, Succeed: Women in Distribution Social Hour Cumberland 6Sara Weith • Della Coffelt (140) Top 10 Reports for Newbies Music Row 5Brian Kelly (170.2) Mergers & Acquisitions - Part 2 (Part 1 occurs at 4:30pm Tuesday) Music Row 3Carol Shinya • Kathy Lundquist (205) Month-end and Year-end Reporting Cumberland 3Steve Bloesing (258) SAAMM- Understanding and how to use Mass Maintenance tools Broadway A-BErrin Bray (282) TWL Inventory Best Practices-Cycle Counting, Physicals, and More Cumberland 1-2Brian Munday (285) Storeroom Overview - Managing Customer Inventory Mockingbird 2Diane Dunbar • Brandon Stacken (310) Managing a TWL Warehouse - Daily, Weekly Admin tasks Music Row 2Jerrold Griffus (346) Enhancements Roundtable: An open Discussion with Infor on How to Handle CSD Enhancements Cumberland 4Brian Nigri • Chris Weaver • Brandy Alderman • Julie Baltes (379) Hands-on Lab - Tridex Mobile Apps Music Row 4Roger Realsen • Mark Jelencic (158) Ask the Experts Panel - Infor-Led Roundtable Old HickoryOle Rasmussen • Mike Fletcher • Steve Levy

6:00pm CDT

An Evening in the Hall of Fame Country Music Hall of Fame

7:00am CDT

Breakfast in Legends Ballroom Legends Ballroom

8:00am CDT

(128) Infor Industry AI Agents - Unlocking Value with AI Agents Infused into your Industry Processes. Music Row 1Marcio DeBarros • Max Fisher (162) The Power in the Middle: Building Strong Managers for Lasting Success Cumberland 5Sara Weith (241) Infor OS Data Fabric and DataPond Music Row 2Brandon Watson (351) Unlocking Hyperautomation: RPA and AI Powering Your Business Flows in Infor OS Mockingbird 1Sergio Toxqui (157) Cybersecurity: Managing Security in CSD Music Row 6Meghan Hickman • Kevin Davis (202) Building Better Insights: Setting Up Financials in CSD Analytics Cumberland 3Brian Kelly (265) IDM Utility Overview Music Row 3Scott Whitson (274) Process Mining in Depth: Procure to Pay - A Deep Dive into the Purchasing Side of Process Mining Mockingbird 3Suresh Jayaraman • Siddharth Chalasani (283) From Chaos to Clarity: How Product Attributes Orchestrate Harmony in CloudSuite Distribution. Music Row 5John Kociuba (286) Managing Inbound EDI Acknowledgements: EDI 855 Cumberland 1-2Dave Rumsch • Lacey Holtz (301) Infor Service Management (ISM) Roadmap Cumberland 4Brian Nigri • Scott Westrum • Brandy Alderman (306) Mastering TWL Warehouse Zones: Optimize Space, Speed and Accuracy Mockingbird 4Andrew Weith (316) Getting the most from TWL H5 functionality Mockingbird 2Sara Arnould (323) Managing your Data Conversions Cumberland 6Errin Bray (154) Drive ESG success with Infor Strategy Planning, and Execution Application Old HickoryOle Rasmussen • Andreas Barkarö (374.2) Hands-on Lab: M3 Experience Designer Basics - Part 2 (Part 1 occurs at 8am Wednesday) Music Row 4Peter Johansson • Gustaf Persson

9:15am CDT

Open time in Solutions Center Broadway Ballroom

9:25am CDT

(617) Spark Session: Beyond Sales Order Entry - Automating Key Operational Workflows Theater 1, Solutions CenterAung Latt, Canals • Canals (619) Spark Session: Returns Is the Only Transaction Where Your Customer Hurts as Much as You Do Theater 2, Solutions CenterTyler Fennema

9:45am CDT

(622) Spark Session: From ERP-Centric to Customer-Centric: Why Ecommerce Is Now a Core System Theater 1, Solutions CenterROC Commerce • Michael Benedict (624) Spark Session: Grow Your Business, Not your Bad Debt Theater 2, Solutions CenterWholesail • Eli Chait

10:00am CDT

(122.2) AI for Distribution - How Our Customers are Using It (Also occurs at 3:30pm Wednesday) Cumberland 1-2Brian Nigri • Brandy Alderman • Max Fisher (136) Intro to Infor Process Intelligence - Process Mining Cumberland 4Chani Wagh • Suresh Jayaraman • Siddharth Chalasani (165) “Battle of Gettysburg” – Lessons Learned from History in Leadership & Logistics Music Row 2Mark Johnson (232) Taking Site Search to the Next Level Mockingbird 4Scott Detar • Slava Kravchuk • Peter Polak, Atwix (359) CloudSuite and InforOS Utilization and Overages Music Row 1Brian Jones (373) Hands-On Lab: Creating Distribution Analytics in Birst Music Row 4Craig Vigor (106) Maximizing ROI: Unlocking Your ERP’s Full Potential Mockingbird 1Sam Zalat • Brad Symaka (116) Top 10 Mistakes Clients Make in Implementing Cloudsuite Cumberland 5Scott Smithson (206) Month-End and Year-End Best Practices Music Row 6Mike Juliano (212) Using Price Sheets Music Row 3Kevin Young (227) On-Demand Kits and Value-Add Made Easy with CPQ Mockingbird 3Travis Theel • Konrad Gren (272) Inventory Management Tips and Tricks Roundtable Old HickoryBrandy Meeker (312) Keeping CSD and TWL in Sync Cumberland 3Andrew Weith (344) Extensions to CSD — Java with the Aid of AI: Building Smarter, Faster, and Cleaner Music Row 5Steve McEnany (360) Using ETCC to manage EDI orders Cumberland 6Dave Rumsch • Lacey Holtz (348) How to create and use M3 No Code APIs Mockingbird 2John Panzenhagen

11:15am CDT

(120) Infor AI Today - Solutions and Tomorrow's Roadmap - How is AI Changing the Way we Work Music Row 3Marcio DeBarros • Max Fisher (163) Bringing it All Together: Change, EQ, & Project Management in Action Mockingbird 3Sara Weith (243) Data Fabric Progression and Preview of What is Coming Music Row 2Tiffany Canada • Jill Papendick (256) Vendor Inventory Feeds 2.0: Integrating Supplier Data into ERP & eCommerce Mockingbird 1Brandon Scordino • Brendan Cameron (268) Document Output Management and Managing Forms Templates in IDM Cumberland 5Roger Realsen (330) Best Practices: Building your Digital Experience using InforOS Cumberland 3Brian Nigri (347) Managing APIs Cumberland 6Carsten Steinhoefel • Sheryll Limmex (354) 5 ION scripts that will supercharge your dataflows Music Row 6Rob Thayer (108.2) Exciting New Functionality in CSD (Also occurs at 8am Tuesday) Broadway A-BSally Main • Julie Baltes (151) Planning the Perfect Event: CSD Event Triggers and Actions Cumberland 1-2Andrew Miller (217) How YOU can use Agentic AI in your daily workflow in distribution Cumberland 4Jeremiah Curtis (220) Give Order Entry a Boost - Revisiting Lesser Used Features Music Row 5Errin Bray (305) Serials, Lots, Kits- OH MY! Music Row 1Lauren Bruckler (362) CloudSuite Distribution: EDI Mockingbird 4Jim Hatch (155) Strategic Supply Chain Planning for M3 ERP customers in a World of Continuous Disruption Old HickoryJohn Mercer (358) Process Mining for CSDe and M3 Mockingbird 2Suresh Jayaraman

12:00pm CDT

Lunch in Legends Ballroom Legends Ballroom

1:00pm CDT

TECH DAY: Engineering the Experience: Widgets, Workspaces, and Infor Portal Music Row 5Paul Horne • Sheryll Limmex TECH DAY: Revolutionize Your Operations: Unleashing the Power of Infor Enterprise Automation with RPA and iPaaS Music Row 3Carsten Steinhoefel • Phil Knott TECH DAY: Unveiling the Data Fabric: Centralizing, Securing, and Empowering Enterprise Data Music Row 4Jill Papendick • Kevin Heiman

8:00am CDT

TECH DAY: Mastering Infor ION: From Integration to Advanced Workflow Automation and Exception Handling Music Row 5Sheryll Limmex • Kevin Heiman TECH DAY: Empower & Extend: Crafting Seamless, Secure Apps in the Infor Ecosystem Music Row 3Paul Horne • Carsten Steinhoefel TECH DAY: Infor OS: A Year of Innovation and Transformation Music Row 4Jill Papendick • Phil Knott