Harmony at TUG CONNECTS 2026

Harmony at TUG CONNECTS 2026

For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com

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6:45am CDT

Presenter's Safety and Security Briefing TBDLauren Brown

7:00am CDT

Breakfast in Legends Ballroom TBD Registration Desk Open TBD

8:00am CDT

(230) Self-Service Portals: What Customers Really Want to Do Online TBDTony Zakula • Michael Mazzoni (240) Infor OS: Data Strategy TBDTiffany Canada • Alyssa Hall (382) Hands-on Lab - Infor OS Applications and Introduction TBDBrandon Watson (405) Voice- Enabled Productivity for Infor WMS /TWL- a 3PL Success Story with Lydia Voice, Infor, & EPG TBDAlex Parisi • Andrew Weith (408) The Customer Stratification Effect: E&A Client Success Stories TBDTim Plotner • Brian Lombardo (108.1) Exciting New Functionality in CSD (Also occurs at 11:15am Thursday) TBDSally Main • Julie Baltes (129) Discover the Latest AI Enabled Software Development Tools for CSD TBAAndrew Mostello (145) The Power of Inquiry: Navigating CSD with Ease TBDNicole Tack (156) Utilizing Role Based Security TBDScott Whitson (172) Best Practices to Streamline your Day-to-Day Operations TBDSteve McEnany (224) Order Entry Optimization TBDLauren Bruckler (278) The most important function in CSD - Receiving!!! TBDSteve Bloesing (325) CSD Has a New Architecture, Now What? TBDChris Weaver (338) Extensibility Training 101 TBDAndy Oberschmidt (102) Introduction to M3-based Cloudsuites; What do you Get Not Being Available in CSD TBDOle Rasmussen • Mike Fletcher (901) Executive Summit Breakfast and Welcome TBDKent Justice

8:45am CDT

Open time in Solutions Center TBD

9:00am CDT

(609) Spark Session: AI in tax compliance: From Hype to Real Impact Theater 1, Solutions CenterMichael Dominguez, Avalara (623) Spark Session: Grow Your Business, Not your Bad Debt Theater 2, Solutions CenterEli Chait, Wholesail (902) AI Is a Leadership Issue, Not an IT Problem (Executive Summit Only) TBDJim Spellos

9:15am CDT

(513) AI + ERP in Action: Turning Data Into Decisions Music Row 2Slava Kravchuk (523) Partner Demo - Cloudleap Music Row 3 (524) EDI Enablement: Special Session for UniLink Customers & EDI Users Music Row 4Sarah Butler (526) UnForm v11: Enhancements and New Functionality Mockingbird 1Paul Boushell • Allen Miglore (537) The End-to-End Operating AI for Distributors Cumberland 3Dylon Chafin, Canals (547) What Is The Network Advantage? How SPS Powers Your Business Across The Supply Chain Mockingbird 2Brian Finks (549) Smarter Inventory. Stronger Growth. How Modern Distributors Improve Service while Freeing up Capital Mockingbird 3Matt Bordes (551) Transforming Customer Engagement - Real-World Success with Infor CRM SLX and SX.e/CSD Integration Mockingbird 4Bryan Marks (503) Kodaris: A Turnkey Solution for Payment Processing and Financial Services Broadway A-BTony Zakula • Michael Mazzoni (505) From BOMs to browsers: building websites that work as hard as your ERP Music Row 1Jon Emerson (508) TWL Housekeeping Dashboards with ASW Global Consulting Music Row 5Andrew Weith • Lauren Bruckler • Alex Parisi (517) What's New in CD Marketplace Cumberland 1-2Daryl Ziegelman

9:20am CDT

(607) Spark Session: FieldOffice for iPhone — Real-Time CSD Ordering, Right in Your Pocket Theater 1, Solutions CenterLance Melnik, Expertek Systems (621) Spark Session: From ERP-Centric to Customer-Centric: Why Ecommerce Is Now a Core System Theater 2, Solutions CenterMichael Benedict, ROC Commerce

9:40am CDT

(615) Spark Session: Power BI vs Birst - Analytics Architecture Explained Theater 1, Solutions CenterMark Henson, OrangeQuery (620) Spark Session: Why Fixing Your Internal Warranty Process Will Never Be Enough Theater 2, Solutions CenterBen Firman, Continuum

10:00am CDT

(611) Spark Session: Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Theater 1, Solutions CenterAllyson Larson, Bluemeteor (614) Spark Session: AI for CSD - The Formula for Success Theater 2, Solutions CenterKareena Dong, Acumen Group

10:30am CDT

General Session in the Country Music Hall of Fame Theater TBDJosh Linkner

12:00pm CDT

Lunch in Legends Ballroom TBD

1:15pm CDT

(519) Gain Clearer Financial Insights from your Infor Data Music Row 5Jordena Tibble (521) Simplify Exemption Certificate Management and Reduce Audit Risk Music Row 4Stephen Swagerty (525) Get Paid in Full: How Purpose-Built EDI Eliminates Chargebacks for Infor Distributors Mockingbird 1Sarah Butler (528) The Best Just Got Better — Introducing the New AI-Enabled WebAccess Mockingbird 2Raymond Brooks (532) Beyond Your ERP: Transforming Accounts Receivable with AI Mockingbird 3Matt Thomas (553) Easier PO Management in CSD with SourceDay Cumberland 6Clint McRee (506) From BOMs to browsers: building websites that work as hard as your ERP Music Row 2Jon Emerson (507) Modernize Payment Acceptance: A Live Demo of EBizCharge for CSD Cumberland 1-2Matt Rogers (509) Modernizing Payment Processing in Infor CloudSuite Distribution with Securely Broadway A-BAndrew Weith (510) Customer ROI: How Customer Stratification and ProSales Help You Maximize Your Customer Base Music Row 1Tim Plotner • Brian Lombardo (512) Partner Demo - NSA Music Row 2 (515) Frictionless and Simplified E-commerce with Expertek’s FieldRep: Text Message-based Agentic AI Music Row 3Jeremiah Curtis (530) Toss the Spreadsheets; IncentViz Redefines Commission and Rebate Management! Cumberland 3Marty Rhodes (533) Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Cumberland 4Allyson Larson, Bluemeteor (535) Bid Prep for CloudSuite Distribution Mockingbird 4Kareena Dong, Acumen Group (538) Warranty: The HVAC and Plumbing Distribution Problem Everyone Has Cumberland 5Ben Firman, Continuum

1:30pm CDT

(903) Open Roundtable with Keynote Presenter Josh Linkner (Executive Summit Only) TBDJosh Linkner

2:00pm CDT

(105) Current Distribution Trends, Challenges and Opportunities - And How CloudSuite will Help Prepare you for 2027 TBDMike Fletcher • Steve Levy (127) What the Heck is Agentic AI and How do you Get it? TBDSarada Vempati • Max Fisher (138) Overview of Robotic Process Automation and Infor Document Processor Solution TBDSomasundaram, Rohan • Tanya Gonzalez (143) Excel, Reimagined: Using Copilot and AI to Work Faster and Smarter TBDJim Spellos (174) Train the Trainer TBDBrian Munday (262) Infor Document Management for Users & Administrators TBDBrandon Watson (270.1) Best Practices Inventory Management with Grant W. Howard: Part 1 – Improving Product Availability and Customer Fill Rate (Part 2 occurs at 3:30pm Tuesday) TBDGrant Howard (403) Real Results from Real Data: How Central Pro Supply Grows with Phocas TBAAlexa West • Holly Horner (404) When the Digital Journey Feels Unclear: The Turtle Case Study in Finding Clarity, Priorities, and ROI TBAJon Emerson (100.1) Charting the Course: Your CSD Roadmap Unlocked! (Also occurs at 2pm Wednesday) TBDChris Weaver • Brandy Alderman • Julie Baltes (201) GL Accounts Setups, R&D Operator and Journal Originations TBDSteve Bloesing • Tara Morrow (209) Managing Tariffs TBDScott Smithson (210) Basic Pricing Setup - How the Hierarchy Works and How to Set It Up TBDDella Coffelt (222) Understanding Promise Dates and Ship Dates TBDBrent Knull (380) Hands-on Lab - CSD Extensions TBDJim Hatch (148) User Experience Overview TBDPeter Johansson • Gustaf Persson

2:45pm CDT

Afternoon Break in the Solutions Center TBD (904) The Leadership Advantage: Mindset, Skills, and Influence (Executive Summit Only) TBDMark Rhodes

3:00pm CDT

(605) Spark Session: Where Are You Losing Revenue in Your ERP? (Live Preview) Theater 1, Solutions CenterPeter Polak, Atwix (608) Spark Session: FieldOffice for iPhone — Real-Time CSD Ordering, Right in Your Pocket Theater 2, Solutions CenterLance Melnik, Expertek Systems

3:30pm CDT

(135) Infor Process Intelligence: A High-level Overview of the Catalogue, Modeler, and Mining capabilities. TBDSiddharth Chalasani • Suresh Jayaraman (160) People, Process, THEN Technology- Effective Change Management TBDSara Weith (244) Data Governance & the Golden Record in the Multiverse TBDHeather Clark (260) From Paper to Process: Automate Document Workflows Using Infor OS Velocity TBDAlyssa Hall (270.2) Best Practices Inventory Management with Grant W. Howard: Part 2 – Decreasing Inventory, Freight, and Transactional Costs (Part 1 occurs at 2pm Tuesday) TBDGrant Howard (352) Infor OS API Gateway TBDBrandon Watson (401) How Companies on CSD Are Getting More From What They Already Own | A Back to Birst Session TBD“Birst Bill “Payne • Ching Cooper • Craig Vigor • Victoria Christiansen • David Murphy, Agile Dragon (112) Getting the most from CSD: Commonly Under-used Features TBDDiane Dunbar • Brandon Stacken • Brandy Alderman • Julie Baltes (123) Extending CSD with AI : The Latest AI Technologies and How to Apply Them TBDKareena Dong, Acumen Group • Andy Oberschmidt (130) AI: Uncovering Your Businesses Patterns TBDScott Whitson (141) Leveraging all Levels of Reporting within the CSD GL Module TBDValerie Vivier (214) Managing Pricing records using PDEM TBDKevin Young (226) Infor CPQ (Configure Price Quote) - Picture What's Possible TBDTravis Theel • Konrad Gren (153) CSDe Velocity Suite examples TBDAndreas Barkarö • Gustaf Persson (372) Hands-on Lab: M3 Workspaces & Contextual Widgets – Enhancing Role-Based Views TBDMike Fletcher • Peter Johansson

4:15pm CDT

(905) Private Networking Break (Executive Summit Only) TBD

4:30pm CDT

(121) How GenAI is Redefining the Enterprise Landscape TBDTiffany Canada • Tanya Gonzalez (250) PDM, PIM, MDM- 3rd Party Tools for Managing Data. TBDGeorge Temple • Michael Mazzoni (320) Infor Platform Technology Overview TBDCarsten Steinhoefel • Jill Papendick • Sheryll Limmex (324) A Day in the Life of IT and Introducing CloudSuite Into Your Environment TBDMatt Petty (391) Women in Distribution: From Networking to Real Opportunities TBDSara Weith • Della Coffelt (170.1) Mergers & Acquisitions - Part 1 (Part 2 occurs at 4:30pm Wednesday) TBDCarol Shinya • Kathy Lundquist (208) Closing the Loop on AP: Managing ACH, Credit Cards, and Vendor Payments TBDBrian Kelly (218) Infor Pricing Intelligence: Learn What it is and How it can Benefit Your Company TBDSandeep Anand (267) Connect the Docs: Custom IDM Document Types TBDAndrew Miller (314) WLIT & Daily TWL Housekeeping TBDSara Arnould (315) Proof of Delivery – POD Overview on CSD and Your Mobile Device TBDChani Wagh • Brandon Stacken (371) Hands-on Lab - CSD WebUI Basics: The New Look and Feel, and Basic Navigation TBDMark Jelencic • Andrea Watson (101) Roadmap for CSDE & Other M3 Cloudsuites TBDOle Rasmussen • Mike Fletcher

5:00pm CDT

Happy Hour in the Solutions Center TBD