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Harmony at TUG CONNECTS 2026
Harmony at TUG CONNECTS 2026
For more information about
Harmony!
TUG CONNECTS 2026,
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www.tugconnects.com
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CSD / SX.e
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Tuesday
, May 19
8:00am
CDT
(108.1) Exciting New Functionality in CSD (Also occurs at 11:15am Thursday)
TBD
Sally Main • Julie Baltes
(129) Discover the Latest AI Enabled Software Development Tools for CSD
TBA
Andrew Mostello
(145) The Power of Inquiry: Navigating CSD with Ease
TBD
Nicole Tack
(156) Utilizing Role Based Security
TBD
Scott Whitson
(172) Best Practices to Streamline your Day-to-Day Operations
TBD
Steve McEnany
(224) Order Entry Optimization
TBD
Lauren Bruckler
(278) The most important function in CSD - Receiving!!!
TBD
Steve Bloesing
(325) CSD Has a New Architecture, Now What?
TBD
Chris Weaver
(338) Extensibility Training 101
TBD
Andy Oberschmidt
9:00am
CDT
(623) Spark Session: Grow Your Business, Not your Bad Debt
Theater 2, Solutions Center
Eli Chait, Wholesail
9:15am
CDT
(503) Kodaris: A Turnkey Solution for Payment Processing and Financial Services
Broadway A-B
Tony Zakula • Michael Mazzoni
(505) From BOMs to browsers: building websites that work as hard as your ERP
Music Row 1
Jon Emerson
(508) TWL Housekeeping Dashboards with ASW Global Consulting
Music Row 5
Andrew Weith • Lauren Bruckler • Alex Parisi
(517) What's New in CD Marketplace
Cumberland 1-2
Daryl Ziegelman
9:20am
CDT
(607) Spark Session: FieldOffice for iPhone — Real-Time CSD Ordering, Right in Your Pocket
Theater 1, Solutions Center
Lance Melnik, Expertek Systems
(621) Spark Session: From ERP-Centric to Customer-Centric: Why Ecommerce Is Now a Core System
Theater 2, Solutions Center
Michael Benedict, ROC Commerce
9:40am
CDT
(620) Spark Session: Why Fixing Your Internal Warranty Process Will Never Be Enough
Theater 2, Solutions Center
Ben Firman, Continuum
10:00am
CDT
(611) Spark Session: Unlocking Infor: How to Fix Product Data Without Replacing Your ERP
Theater 1, Solutions Center
Allyson Larson, Bluemeteor
(614) Spark Session: AI for CSD - The Formula for Success
Theater 2, Solutions Center
Kareena Dong, Acumen Group
1:15pm
CDT
(506) From BOMs to browsers: building websites that work as hard as your ERP
Music Row 2
Jon Emerson
(507) Modernize Payment Acceptance: A Live Demo of EBizCharge for CSD
Cumberland 1-2
Matt Rogers
(509) Modernizing Payment Processing in Infor CloudSuite Distribution with Securely
Broadway A-B
Andrew Weith
(510) Customer ROI: How Customer Stratification and ProSales Help You Maximize Your Customer Base
Music Row 1
Tim Plotner • Brian Lombardo
(512) Partner Demo - NSA
Music Row 2
(515) Frictionless and Simplified E-commerce with Expertek’s FieldRep: Text Message-based Agentic AI
Music Row 3
Jeremiah Curtis
(530) Toss the Spreadsheets; IncentViz Redefines Commission and Rebate Management!
Cumberland 3
Marty Rhodes
(533) Unlocking Infor: How to Fix Product Data Without Replacing Your ERP
Cumberland 4
Allyson Larson, Bluemeteor
(535) Bid Prep for CloudSuite Distribution
Mockingbird 4
Kareena Dong, Acumen Group
(538) Warranty: The HVAC and Plumbing Distribution Problem Everyone Has
Cumberland 5
Ben Firman, Continuum
2:00pm
CDT
(100.1) Charting the Course: Your CSD Roadmap Unlocked! (Also occurs at 2pm Wednesday)
TBD
Chris Weaver • Brandy Alderman • Julie Baltes
(201) GL Accounts Setups, R&D Operator and Journal Originations
TBD
Steve Bloesing • Tara Morrow
(209) Managing Tariffs
TBD
Scott Smithson
(210) Basic Pricing Setup - How the Hierarchy Works and How to Set It Up
TBD
Della Coffelt
(222) Understanding Promise Dates and Ship Dates
TBD
Brent Knull
(380) Hands-on Lab - CSD Extensions
TBD
Jim Hatch
3:00pm
CDT
(608) Spark Session: FieldOffice for iPhone — Real-Time CSD Ordering, Right in Your Pocket
Theater 2, Solutions Center
Lance Melnik, Expertek Systems
3:30pm
CDT
(112) Getting the most from CSD: Commonly Under-used Features
TBD
Diane Dunbar • Brandon Stacken • Brandy Alderman • Julie Baltes
(123) Extending CSD with AI : The Latest AI Technologies and How to Apply Them
TBD
Kareena Dong, Acumen Group • Andy Oberschmidt
(130) AI: Uncovering Your Businesses Patterns
TBD
Scott Whitson
(141) Leveraging all Levels of Reporting within the CSD GL Module
TBD
Valerie Vivier
(214) Managing Pricing records using PDEM
TBD
Kevin Young
(226) Infor CPQ (Configure Price Quote) - Picture What's Possible
TBD
Travis Theel • Konrad Gren
4:30pm
CDT
(170.1) Mergers & Acquisitions - Part 1 (Part 2 occurs at 4:30pm Wednesday)
TBD
Carol Shinya • Kathy Lundquist
(208) Closing the Loop on AP: Managing ACH, Credit Cards, and Vendor Payments
TBD
Brian Kelly
(218) Infor Pricing Intelligence: Learn What it is and How it can Benefit Your Company
TBD
Sandeep Anand
(267) Connect the Docs: Custom IDM Document Types
TBD
Andrew Miller
(314) WLIT & Daily TWL Housekeeping
TBD
Sara Arnould
(315) Proof of Delivery – POD Overview on CSD and Your Mobile Device
TBD
Chani Wagh • Brandon Stacken
(371) Hands-on Lab - CSD WebUI Basics: The New Look and Feel, and Basic Navigation
TBD
Mark Jelencic • Andrea Watson
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May 17
-
22, 2026
Sunday
, May 17
Monday
, May 18
Tuesday
, May 19
Wednesday
, May 20
Thursday
, May 21
Friday
, May 22
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Omni Nashville Hotel, 250 Rep. John Lewis Way S. Nashville, TN
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Cumberland 1-2
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Cumberland 4
Cumberland 5
Cumberland 6
Mockingbird 1
Mockingbird 2
Mockingbird 3
Mockingbird 4
Music Row 1
Music Row 2
Music Row 3
Music Row 4
Music Row 5
Old Hickory
TBA
TBD
Theater 1, Solutions Center
Theater 2, Solutions Center
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TECH DAY
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Ashlea Justice
Krishna Patwari
Corey Richardson
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Sunday
, May 17
Monday
, May 18
Tuesday
, May 19
Wednesday
, May 20
Thursday
, May 21
Friday
, May 22
Venue
Broadway A-B
Cumberland 1-2
Cumberland 3
Cumberland 4
Cumberland 5
Cumberland 6
Mockingbird 1
Mockingbird 2
Mockingbird 3
Mockingbird 4
Music Row 1
Music Row 2
Music Row 3
Music Row 4
Music Row 5
Old Hickory
TBA
TBD
Theater 1, Solutions Center
Theater 2, Solutions Center
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Data Management
Document Management
EDI
Ecommerce / Digital Marketing
Financial
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Project Management
Purchasing / Inventory Management
Reporting & Analytics
Sales / Quoting / Order Entry
Spark Session
Technical
Transportation Management
WMS / ISM / Operations
eCommerce / Digital Marketing
Common Activities
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General Session
Meals / Refreshments / Networking
CSD / SX.e
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AI & Automation
Data Management
Document Management
EDI
Ecommerce / Digital Marketing
Ecommerce / Financial
Financial
General ERP
Hands-On Lab
Hands-on Lab
Infor OS
Partner Demo
Pricing / Margin Management
Project Management
Purchasing / Inventory Management
Reporting & Analytics
Sales / Quoting / Order Entry
Security
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Technical
Upgrading
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CSDE / M3
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AI & Automation
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