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Harmony at TUG CONNECTS 2026

For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com

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7:00am CDT

Breakfast in Legends Ballroom Legends Ballroom

8:00am CDT

(128) Infor Industry AI Agents - Unlocking Value with AI Agents Infused into your Industry Processes. Music Row 1Marcio DeBarros • Max Fisher (162) The Power in the Middle: Building Strong Managers for Lasting Success Cumberland 5Sara Weith (241) Infor OS Data Fabric and DataPond Music Row 2Brandon Watson (351) Unlocking Hyperautomation: RPA and AI Powering Your Business Flows in Infor OS Mockingbird 1Sergio Toxqui (157) Cybersecurity: Managing Security in CSD Music Row 6Meghan Hickman • Kevin Davis (202) Building Better Insights: Setting Up Financials in CSD Analytics Cumberland 3Brian Kelly (265) IDM Utility Overview Music Row 3Scott Whitson (274) Process Mining in Depth: Procure to Pay - A Deep Dive into the Purchasing Side of Process Mining Mockingbird 3Suresh Jayaraman • Siddharth Chalasani (283) From Chaos to Clarity: How Product Attributes Orchestrate Harmony in CloudSuite Distribution. Music Row 5John Kociuba (286) Managing Inbound EDI Acknowledgements: EDI 855 Cumberland 1-2Dave Rumsch • Lacey Holtz (301) Infor Service Management (ISM) Roadmap Cumberland 4Brian Nigri • Scott Westrum • Brandy Alderman (306) Mastering TWL Warehouse Zones: Optimize Space, Speed and Accuracy Mockingbird 4Andrew Weith (316) Getting the most from TWL H5 functionality Mockingbird 2Sara Arnould (323) Managing your Data Conversions Cumberland 6Errin Bray (154) Drive ESG success with Infor Strategy Planning, and Execution Application Old HickoryOle Rasmussen • Andreas Barkarö (374.2) Hands-on Lab: M3 Experience Designer Basics - Part 2 (Part 1 occurs at 8am Wednesday) Music Row 4Peter Johansson • Gustaf Persson

9:15am CDT

Open time in Solutions Center Broadway Ballroom

9:25am CDT

(617) Spark Session: Beyond Sales Order Entry - Automating Key Operational Workflows Theater 1, Solutions CenterAung Latt, Canals • Canals (619) Spark Session: Returns Is the Only Transaction Where Your Customer Hurts as Much as You Do Theater 2, Solutions CenterTyler Fennema

9:45am CDT

(622) Spark Session: From ERP-Centric to Customer-Centric: Why Ecommerce Is Now a Core System Theater 1, Solutions CenterROC Commerce • Michael Benedict (624) Spark Session: Grow Your Business, Not your Bad Debt Theater 2, Solutions CenterWholesail • Eli Chait

10:00am CDT

(122.2) AI for Distribution - How Our Customers are Using It (Also occurs at 3:30pm Wednesday) Cumberland 1-2Brian Nigri • Brandy Alderman • Max Fisher (136) Intro to Infor Process Intelligence - Process Mining Cumberland 4Chani Wagh • Suresh Jayaraman • Siddharth Chalasani (165) “Battle of Gettysburg” – Lessons Learned from History in Leadership & Logistics Music Row 2Mark Johnson (232) Taking Site Search to the Next Level Mockingbird 4Scott Detar • Slava Kravchuk • Peter Polak, Atwix (359) CloudSuite and InforOS Utilization and Overages Music Row 1Brian Jones (373) Hands-On Lab: Creating Distribution Analytics in Birst Music Row 4Craig Vigor (106) Maximizing ROI: Unlocking Your ERP’s Full Potential Mockingbird 1Sam Zalat • Brad Symaka (116) Top 10 Mistakes Clients Make in Implementing Cloudsuite Cumberland 5Scott Smithson (206) Month-End and Year-End Best Practices Music Row 6Mike Juliano (212) Using Price Sheets Music Row 3Kevin Young (227) On-Demand Kits and Value-Add Made Easy with CPQ Mockingbird 3Travis Theel • Konrad Gren (272) Inventory Management Tips and Tricks Roundtable Old HickoryBrandy Meeker (312) Keeping CSD and TWL in Sync Cumberland 3Andrew Weith (344) Extensions to CSD — Java with the Aid of AI: Building Smarter, Faster, and Cleaner Music Row 5Steve McEnany (360) Using ETCC to manage EDI orders Cumberland 6Dave Rumsch • Lacey Holtz (348) How to create and use M3 No Code APIs Mockingbird 2John Panzenhagen

11:15am CDT

(120) Infor AI Today - Solutions and Tomorrow's Roadmap - How is AI Changing the Way we Work Music Row 3Marcio DeBarros • Max Fisher (163) Bringing it All Together: Change, EQ, & Project Management in Action Mockingbird 3Sara Weith (243) Data Fabric Progression and Preview of What is Coming Music Row 2Tiffany Canada • Jill Papendick (256) Vendor Inventory Feeds 2.0: Integrating Supplier Data into ERP & eCommerce Mockingbird 1Brandon Scordino • Brendan Cameron (268) Document Output Management and Managing Forms Templates in IDM Cumberland 5Roger Realsen (330) Best Practices: Building your Digital Experience using InforOS Cumberland 3Brian Nigri (347) Managing APIs Cumberland 6Carsten Steinhoefel • Sheryll Limmex (354) 5 ION scripts that will supercharge your dataflows Music Row 6Rob Thayer (108.2) Exciting New Functionality in CSD (Also occurs at 8am Tuesday) Broadway A-BSally Main • Julie Baltes (151) Planning the Perfect Event: CSD Event Triggers and Actions Cumberland 1-2Andrew Miller (217) How YOU can use Agentic AI in your daily workflow in distribution Cumberland 4Jeremiah Curtis (220) Give Order Entry a Boost - Revisiting Lesser Used Features Music Row 5Errin Bray (305) Serials, Lots, Kits- OH MY! Music Row 1Lauren Bruckler (362) CloudSuite Distribution: EDI Mockingbird 4Jim Hatch (155) Strategic Supply Chain Planning for M3 ERP customers in a World of Continuous Disruption Old HickoryJohn Mercer (358) Process Mining for CSDe and M3 Mockingbird 2Suresh Jayaraman

12:00pm CDT

Lunch in Legends Ballroom Legends Ballroom

1:00pm CDT

TECH DAY: Engineering the Experience: Widgets, Workspaces, and Infor Portal Music Row 5Paul Horne • Sheryll Limmex TECH DAY: Revolutionize Your Operations: Unleashing the Power of Infor Enterprise Automation with RPA and iPaaS Music Row 3Carsten Steinhoefel • Phil Knott TECH DAY: Unveiling the Data Fabric: Centralizing, Securing, and Empowering Enterprise Data Music Row 4Jill Papendick • Kevin Heiman