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Harmony at TUG CONNECTS 2026

For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com

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7:00am CDT

Breakfast in Legends Ballroom Legends Ballroom Registration Desk Open Broadway Pre-function area

8:00am CDT

(124) Fundamentals of Generative AI Cumberland 1-2Jim Spellos (132) Exploring Enterprise Automation with Infor Cumberland 4Carsten Steinhoefel • Tanya Gonzalez (166) Management by Objective, Operational Excellence and Smart Measurement with Grant W. Howard Cumberland 3Grant Howard (231) eCommerce Project Management: Prioritizing When Everything Is Urgent Mockingbird 2Molly Williams • Peter Polak, Atwix • Jeremy Ott (350) Infor RPA & Microsoft Power Automate Music Row 3Brandon Watson (406) Turtle Accelerates Quoting and Grows Their Top and Bottom Lines Music Row 2Aung Latt, Canals (146) Your Screen, Your Style: Personalizing CSD Music Row 5Nicole Tack (152) Value+ Solutions for CSD: What it Is and What it Does Mockingbird 3Brian Nigri • Brandy Alderman • Max Fisher (216) Advanced Pricing Setup and Strategies Cumberland 6Della Coffelt (246) Cleaner Data, Better Decisions: Maintaining Product, Vendor and Customer Records Broadway A-BDawn Marie Balukonis (275) Ordering Controls 101: Essential Keys for Managing Your Inventory Cumberland 5Tony Bruckler (281) TWL Inventory Counts Mockingbird 4Jerrold Griffus (302) ISM: Service Workflow Automation Mockingbird 1Scott Westrum (332) New models in M3 (Item restriction, API security, Supplier Rebates, Smart traceability) Old HickoryMike Fletcher • Mikael Forsman (374.1) Hands-on Lab: M3 Experience Designer Basics - Part 1 (Part 2 occurs at 8am Thursday) Music Row 4Peter Johansson • Gustaf Persson (910) Executive Summit Breakfast Music Row 6

8:45am CDT

Open time in Solutions Center Broadway Ballroom

9:00am CDT

(606) Spark Session: What’s Really Happening Between Your Systems? Theater 2, Solutions CenterAtwix • Francisco Reyes (603) Spark Session: Game Changers! The CSD Extensions You Need to Know Theater 1, Solutions CenterAcumen Group • Kareena Dong (911) Leading Forward: Using Today's Tools to Build a Better Tomorrow. (Executive Summit Only) Music Row 6Sara Weith

9:15am CDT

(501) Sales and Inventory Visibility Built Into Your Birst Environment | A Back to Birst Session Cumberland 1-2Craig Vigor • Victoria Christiansen • David Murphy, Agile Dragon • Bill Payne (529) The Best Just Got Better — Introducing the New AI-Enabled WebAccess Music Row 4Eric Whitener • Raymond Brooks (536) AskQ - ChatGPT for Infor CSD Mockingbird 1OrangeQuery • Mark Henson (544) Why TMS Is the Smartest System You’ll Add This Year Mockingbird 4Kyle Norg (504) The Kodaris AI Platform: Artificial Intelligence With a Purpose Broadway A-BTony Zakula • Michael Mazzoni (511) Transform Your Current Business and Secure Your Future with Advanced Profitability and Productivity Solutions Music Row 3Tim Plotner • Brian Lombardo (516) CSD Workshop - Expertek’s Strategic Pricing Tool Build to Solve your Pricing Problem Music Row 5Andrew Mostello (534) Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Cumberland 3Bluemeteor • Allyson Larson (540) How ROC Commerce’s Digital Factory Turns Customers into Long-Term Partners Mockingbird 2ROC Commerce • Michael Benedict (542) Wholesail + Infor CSD: Smarter Onboarding, Better Credit Decisions, Faster Payments Mockingbird 3Wholesail • Eli Chait (554) Fixing the Front Door: How Better Customer Onboarding Improves Credit, AR, and Payments Old HickoryDavid Fulham

9:20am CDT

(618) Spark Session: Beyond Sales Order Entry - Automating Key Operational Workflows Theater 2, Solutions CenterAung Latt, Canals • Canals (613) Spark Session: Stop guessing, start showing up: how to make AI search work for your B2B brand Theater 1, Solutions CenterAmericaneagle.com • Jonathan Tenpenny

9:40am CDT

(610) Spark Session: Sales Tax Risk is Growing: Are You Keeping Up? Theater 1, Solutions CenterAvalara • Andy Hall (616) Spark Session: CLEAR: A Framework for Becoming Data Driven with AI Theater 2, Solutions CenterOrangeQuery • Mark Henson

10:00am CDT

(602) Spark Session: Knowing Your CSD Users Are Ready Before Go-Live | A Back to Birst Session Theater 1, Solutions CenterVictoria Christiansen • David Murphy, Agile Dragon (612) Spark Session: Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Theater 2, Solutions CenterBluemeteor • Allyson Larson

10:30am CDT

General Session in the Country Music Hall of Fame Theater Country Music Hall of Fame Theater

12:00pm CDT

Lunch in Legends Ballroom Legends Ballroom

1:15pm CDT

(502) GL Reporting That Matches the Board's Expectations | A Back to Birst Session Broadway A-BChing Cooper • Bill Payne (514) A Siriusly Deep Dive: Gain Full Control OverYour ERP, eCommerce, & Data Flows Music Row 2Slava Kravchuk (520) Smarter Sales and Operations Insights with Phocas Cumberland 1-2Alexa West • Alex West (522) Automate Tax Compliance from Calculation to Filing Music Row 3Avalara • Michael Dominguez (527) UnForm v11 – AI Powered Document & Data Entry Automation Music Row 4Paul Boushell • Allen Miglore (546) Fix the Friction: Modernizing Quote-to-Cash with Conexiom Cumberland 5Logan Luptak (548) A Smarter Way to Automate Procure-to-Pay Mockingbird 4Brian Finks (550) Smarter Inventory. Stronger Growth. How Modern Distributors Improve Service while Freeing up Capital Cumberland 6Matt Bordes (552) Unlock the Power of AI in Infor CRM SLX for your sales, service, marketing and operations Old HickoryBryan Marks (518) Introducing CD Audit and CD Schedule Music Row 5Daryl Ziegelman (531) Toss the Spreadsheets; IncentViz Redefines Commission and Rebate Management! Cumberland 3Marty Rhodes (539) Five Departments. One Transaction. Zero Automation - Until Now: How AI Is Eliminating the Real Cost of Manual Returns Mockingbird 1Continuum • Ben Firman (541) How ROC Commerce’s Digital Factory Turns Customers into Long-Term Partners Mockingbird 2ROC Commerce • Michael Benedict (543) Wholesail + Infor CSD: Smarter Onboarding, Better Credit Decisions, Faster Payments Mockingbird 3Wholesail • Eli Chait (545) CSD Extensions - Know Your Options & See What's New! Cumberland 4Acumen Group • Kareena Dong

1:45pm CDT

(912) Infor Executives Roundtable (Executive Summit Only) Music Row 6Infor Executive Team

2:00pm CDT

(125) The Practical AI Stack: Agents, Skills, and Modern Workflows Cumberland 5Jim Spellos (134) Infor OS: Artificial Intelligence - AI, GenAI, Agentic AI Music Row 5Alyssa Hall (263) Infor Document Management: Latest Processing and Analytical Capabilities Cumberland 4Marcio DeBarros • Somasundaram, Rohan (304) WMS Product Overview and Roadmap Music Row 1Jerry Beaston (402) Simplifying and Modernizing Their Technology Footprint: How Tropic Supply Is Replacing Point Solutions With the Kodaris Platform Music Row 2Michael Mazzoni • Tony Zakula • Walkiria Salem • Del Vecchio, CHARLIE • BIRDSALL, JOHN (100.2) Charting the Course: Your CSD Roadmap Unlocked! (Also occurs at 2pm Tuesday) Broadway A-BChris Weaver • Brandy Alderman • Julie Baltes (110) 13 Hidden Gems IV: Hidden in Harmony (The Sequel to the Sequel… to the Sequel!) Cumberland 3John Kociuba (147) Implementing the Infor Standard Workspaces Cumberland 1-2Delaney Neubauer (225) Process Mining in Depth: Order to Cash - A Deep Dive into the Sales Side of Process Mining Music Row 3Suresh Jayaraman • Siddharth Chalasani (273) Dead Stock, Surplus – Roundtable Mockingbird 4Josh Serwe (284) One-Time Costs, Special Line Types, and Non-Stock – When to Use What Cumberland 6Dawn Marie Balukonis (377) Hands-on TWL Lab - Part 1 Music Row 4Tony Bruckler (204) News and Development focus in M3 Finance Mockingbird 1Andreas Barkarö (335) Configuration Management Old HickoryMike Fletcher • Gustaf Persson

2:30pm CDT

(913) From Disruption to Dominance: Strategies for the Next Era of Distribution (Executive Summit Only) Music Row 6Steve Levy • Rick Rider

2:45pm CDT

Afternoon Break in the Solutions Center Broadway Ballroom

3:00pm CDT

(601) Spark Session: What Changed, Who Changed It, and When | A Back to Birst Session Theater 1, Solutions CenterVictoria Christiansen • David Murphy, Agile Dragon (604) Spark Session: Stop guessing, start showing up: how to make AI search work for your B2B brand Theater 2, Solutions CenterAmericaneagle.com • Jonathan Tenpenny

3:30pm CDT

(914) Executive Summit Wrap-up Music Row 6Kent Justice (104) The Future of Data Management & Transformation: Optimize Margins and Improve Customer Service Mockingbird 1Sam Zalat • Brad Symaka (122.1) AI for Distribution - How Our Customers are Using It (Also occurs at 10am Thursday) Cumberland 1-2Brian Nigri • Brandy Alderman • Max Fisher (161) Creating a Culture of Continuous Improvement Cumberland 4Sara Weith (252) Product Data That Sells: What Manufacturers Need to Provide and the 10 Attributes That Matter Most Mockingbird 3Brendan Cameron (150) Workflows 101 Broadway A-BAndy Oberschmidt (276) No GPS Required: Navigating the CSD Demand Center Mockingbird 4Brandy Meeker (280) Cycle Counting: The Daily Routine That Changes Everything Cumberland 3Brent Knull (303) Production Tools in CSD - Kit Production versus Value Add Mockingbird 2Delaney Neubauer (322) Keep CSD Running at its Best! Cumberland 5Brian Jones • Sergio Garcia (342) 10 Game-Changing CSD Extensions I Would Implement if I Were a Customer Music Row 5John Kociuba (378) Hands-on TWL Lab - Part 2 Music Row 4Tony Bruckler (407) Power & Tel’s Journey to Global Shipping Automation Music Row 2Dennis Dominioni • Pritesh Shah, Cloudleap (207) What's New in A/P Old HickoryAndreas Barkarö (321) The Development Process and How to Managing Monthly Releases Music Row 3Ole Rasmussen

4:30pm CDT

(126) Building a Successful AI solution - What it Takes to Succeed in the AI Journey Cumberland 5Marcio DeBarros • Tiffany Canada • Max Fisher (333) What's New in ION Integrations Mockingbird 1Jill Papendick • Sheryll Limmex (340) Advanced Extensibility with Mongoose and Workspaces Mockingbird 4Paul Horne • Carsten Steinhoefel (356) Infor OS ION: Processes Available Inside the ION Desk Application Mockingbird 3Brandon Watson (392) Sip, Connect, Succeed: Women in Distribution Social Hour Cumberland 6Sara Weith • Della Coffelt (140) Top 10 Reports for Newbies Music Row 5Brian Kelly (170.2) Mergers & Acquisitions - Part 2 (Part 1 occurs at 4:30pm Tuesday) Music Row 3Carol Shinya • Kathy Lundquist (205) Month-end and Year-end Reporting Cumberland 3Steve Bloesing (258) SAAMM- Understanding and how to use Mass Maintenance tools Broadway A-BErrin Bray (282) TWL Inventory Best Practices-Cycle Counting, Physicals, and More Cumberland 1-2Brian Munday (285) Storeroom Overview - Managing Customer Inventory Mockingbird 2Diane Dunbar • Brandon Stacken (310) Managing a TWL Warehouse - Daily, Weekly Admin tasks Music Row 2Jerrold Griffus (346) Enhancements Roundtable: An open Discussion with Infor on How to Handle CSD Enhancements Cumberland 4Brian Nigri • Chris Weaver • Brandy Alderman • Julie Baltes (379) Hands-on Lab - Tridex Mobile Apps Music Row 4Roger Realsen • Mark Jelencic (158) Ask the Experts Panel - Infor-Led Roundtable Old HickoryOle Rasmussen • Mike Fletcher • Steve Levy

6:00pm CDT

An Evening in the Hall of Fame Country Music Hall of Fame