Harmony at TUG CONNECTS 2026

Harmony at TUG CONNECTS 2026

For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com

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8:00am CDT

(146) Your Screen, Your Style: Personalizing CSD TBDNicole Tack (152) Value+ Solutions for CSD: What it Is and What it Does TBDBrian Nigri • Brandy Alderman • Max Fisher (216) Advanced Pricing Setup and Strategies TBDDella Coffelt (246) Cleaner Data, Better Decisions: Maintaining Product, Vendor and Customer Records TBDDawn Marie Balukonis (275) Ordering Controls 101: Essential Keys for Managing Your Inventory TBDTony Bruckler (281) TWL Inventory Counts TBDJerrold Griffus (302) ISM: Service Workflow Automation TBDScott Westrum

9:00am CDT

(603) Spark Session: Game Changers! The CSD Extensions You Need to Know Theater 1, Solutions CenterKareena Dong, Acumen Group

9:15am CDT

(504) The Kodaris AI Platform: Artificial Intelligence With a Purpose Broadway A-BTony Zakula • Michael Mazzoni (511) Transform Your Current Business and Secure Your Future with Advanced Profitability and Productivity Solutions Music Row 3Tim Plotner • Brian Lombardo (516) CSD Workshop - Expertek’s Strategic Pricing Tool Build to Solve your Pricing Problem Music Row 5Andrew Mostello (534) Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Cumberland 3Allyson Larson, Bluemeteor (540) How ROC Commerce’s Digital Factory Turns Customers into Long-Term Partners Mockingbird 2Michael Benedict, ROC Commerce (542) Wholesail + Infor CSD: Smarter Onboarding, Better Credit Decisions, Faster Payments Mockingbird 3Eli Chait, Wholesail (554) Partner Demo - Nuvo Old Hickory

9:20am CDT

(613) Spark Session: Stop guessing, start showing up: how to make AI search work for your B2B brand Theater 1, Solutions CenterJonathan Tenpenny, Americaneagle.com

10:00am CDT

(612) Spark Session: Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Theater 2, Solutions CenterAllyson Larson, Bluemeteor

1:15pm CDT

(518) Introducing CD Audit and CD Schedule Music Row 5Daryl Ziegelman (531) Toss the Spreadsheets; IncentViz Redefines Commission and Rebate Management! Cumberland 3Marty Rhodes (539) Five Departments. One Transaction. Zero Automation - Until Now: How AI Is Eliminating the Real Cost of Manual Returns Mockingbird 1Ben Firman, Continuum (541) How ROC Commerce’s Digital Factory Turns Customers into Long-Term Partners Mockingbird 2Michael Benedict, ROC Commerce (543) Wholesail + Infor CSD: Smarter Onboarding, Better Credit Decisions, Faster Payments Mockingbird 3Eli Chait, Wholesail (545) CSD Extensions - Know Your Options & See What's New! Cumberland 4Kareena Dong, Acumen Group

2:00pm CDT

(100.2) Charting the Course: Your CSD Roadmap Unlocked! (Also occurs at 2pm Tuesday) TBDChris Weaver • Brandy Alderman • Julie Baltes (110) 13 Hidden Gems IV: Hidden in Harmony (The Sequel to the Sequel… to the Sequel!) TBDJohn Kociuba (147) Implementing the Infor Standard Workspaces TBDDelaney Neubauer (225) Process Mining in Depth: Order to Cash - A Deep Dive into the Sales Side of Process Mining TBDSiddharth Chalasani • Suresh Jayaraman (273) Dead Stock, Surplus – Roundtable TBDJosh Serwe (284) One-Time Costs, Special Line Types, and Non-Stock – When to Use What TBDDawn Marie Balukonis (377) Hands-on TWL Lab - Part 1 TBDTony Bruckler

3:00pm CDT

(604) Spark Session: Stop guessing, start showing up: how to make AI search work for your B2B brand Theater 2, Solutions CenterJonathan Tenpenny, Americaneagle.com

3:30pm CDT

(150) Workflows 101 TBDAndy Oberschmidt (276) No GPS Required: Navigating the CSD Demand Center TBDBrandy Meeker (280) Cycle Counting: The Daily Routine That Changes Everything TBDBrent Knull (303) Production Tools in CSD - Kit Production versus Value Add TBDDelaney Neubauer (322) Keep CSD Running at its Best! TBDBrian Jones • Sergio Garcia (342) 10 Game-Changing CSD Extensions I Would Implement if I Were a Customer TBDJohn Kociuba (378) Hands-on TWL Lab - Part 2 TBDTony Bruckler

4:30pm CDT

(140) Top 10 Reports for Newbies TBDBrian Kelly (170.2) Mergers & Acquisitions - Part 2 (Part 1 occurs at 4:30pm Tuesday) TBDCarol Shinya • Kathy Lundquist (205) Month-end and Year-end Reporting TBDSteve Bloesing (258) SAAMM- Understanding and how to use Mass Maintenance tools TBDErrin Bray (282) TWL Inventory Best Practices-Cycle Counting, Physicals, and More TBDBrian Munday (285) Storeroom Overview - Managing Customer Inventory TBDDiane Dunbar • Brandon Stacken (310) Managing a TWL Warehouse - Daily, Weekly Admin tasks TBDJerrold Griffus (346) Enhancements Roundtable: An open Discussion with Infor on How to Handle CSD Enhancements TBDBrian Nigri • Chris Weaver • Brandy Alderman • Julie Baltes (379) Hands-on Lab - Tridex Mobile Apps TBDRoger Realsen • Mark Jelencic