This presentation provides a comprehensive guide to managing pricing records through the PDEM (Pricing Data Entry and Maintenance) module within Infor Customer Service Desk (CSD). It covers the essential processes and best practices for creating, updating, and maintaining accurate pricing information to ensure proper billing and revenue management. Attendees will learn how to navigate the PDEM interface, understand pricing hierarchies and structures, handle price adjustments and effective dating, and troubleshoot common pricing-related issues. Whether you're new to Infor CSD or looking to optimize your pricing management workflows, this session will equip you with the knowledge to efficiently manage pricing records and maintain data integrity across your customer service operations.
I've been in the Industrial Distribution industry for 35 years. I enjoy solving problems and love change. I find new technology fascinating. Talking about distribution is a passion.
