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For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com
Monday May 18, 2026 8:00am - 12:00pm CDT
The CSD/WebUI community is entering an exciting new chapter, and this year’s membership meeting at TUG Connects is all about what’s next.
 Join us as we welcome new CSD/WebUI Co‑Leaders Abigayle Franklin and Lance Melnik, recognize the Steering Committee, and dig into the practical topics members care about most — from real‑world ERS usage, to what’s new in the April release, to an open, candid discussion on the things we don’t even know to ask yet.
 This highly interactive session is designed to help members:
  • Understand where CSD/WebUI is headed under new leadership
  • Learn what’s new (and what matters) in the April release
  • Hear unfiltered perspectives from experienced users and partners
  • Walk away knowing who to turn to when questions arise around integrations, APIs, EDI, extensions, and more
 
Whether you’re a long‑time customer or newer to WebUI and CSD, this meeting is your chance to connect, ask questions, and help shape the direction of the group.
We encourage all CSD/WebUI members to attend and participate.
Agenda: 
 8:00 AM:  Welcome, Leadership Transition & Introductions
  • Welcome and opening remarks
  • Introduction of new CSD/WebUI Co‑Leaders
  • Recognition of the CSD/WebUI Steering Committee
  • Brief overview of the meeting flow and objectives

8:15 – 9:00 AM:  Session 1: ERS — Reviewing, Submitting, and Driving Real Value
Presenter: Lance Melnik
  • Overview of the ERS process: reviewing and submitting requests
  • What Infor is looking for today
    • Emphasis on real‑world, practical use cases
  • Examples of ERS submissions that lead to meaningful product outcomes
  • How members can better influence future WebUI/CSD direction

9:00 – 9:45 AM:  Session 2: What’s New in the April WebUI/CSD Release
Presenter: Brandy Alderman (Infor)
  • Highlights of the April release
  • New features and enhancements relevant to CSD/WebUI users
  • What’s changed, what’s improved, and what to pay attention to
  • Brief Q&A

10:15 – 11:00am:  Session 3: “We Don’t Know What We Don’t Know” – Open Panel Discussion

11:15 - Noon:  Session 4: Open Mic — How Channel Partners Can Help (and When)
  • Open, moderated discussion focused on:
    • When to involve a channel partner
    • Where different partners tend to excel (EDI, APIs, ION, extensions, integrations, etc.)

Speakers
avatar for Lance Melnik, Expertek Systems

Lance Melnik, Expertek Systems

Director of Professional Services, Expertek Systems

AF

Abi (Franklin) Rockey

McNaughton-McKay Electric, McNaughton-McKay Electric

Monday May 18, 2026 8:00am - 12:00pm CDT
TBD

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