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For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com
Monday May 18, 2026 1:00pm - 2:45pm CDT
Welcome to the HVAC Network Meeting at TUG Connects 2026!This session brings together HVAC professionals from across the TUG community to share insights, exchange best practices, and tackle the topics that matter most to our industry.

Agenda:
1:00 – 1:10 – Intro’s, housekeeping
1:10 – 1:30 - Co-Development Collaboration or ERS system. Making sure we get what we need into CSD.
1:30 – 1:45 - Infor’s Product Recommender – demo from Randy
1:45 – 2:00 – break
2:00 – 2:20 – Credit card processing, new options and features CenPos-Kodaris-EBizCharge
2:20 – 2:45 – Extensions and Q&D’s – best tools that nobody knows about

Speakers
avatar for Erica Svahnberg

Erica Svahnberg

MIS, Charles D Jones & Co., Inc

RH

Randy Holland

Director of Technology, Crescent Parts & Equipment
Randy Holland is Director of Technology at Crescent Parts & Equipment, where he leads technology strategy to support business growth and operational efficiency. With over 23 years at the company, he has led major initiatives including an ERP upgrade, e-commerce enhancements, and multiple... Read More →
Monday May 18, 2026 1:00pm - 2:45pm CDT
TBD

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