Loading…
For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com
Tuesday May 19, 2026 1:15pm - 1:45pm CDT
See how leading Infor distributors stopped bleeding margin and started winning contractors with AI Warranty Processing.

Warranty is the most universally despised process in HVAC - manual, disconnected systems at every layer of the supply chain create a margin killer for distributors: claims falling through the cracks at the counter, missed vendor credits, 45-day reconciliation cycles, and customer churn from a broken experience that contractors never forget. This session breaks down exactly where the P&L bleeds and shows how leading distributors on Infor are automating their way from liability to competitive advantage.
Speakers
avatar for Ben Firman, Continuum

Ben Firman, Continuum

VP of Sales, Continuum

Tuesday May 19, 2026 1:15pm - 1:45pm CDT
Cumberland 5

Attendees (7)


Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Share Modal

Share this link via

Or copy link