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For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com
Tuesday May 19, 2026 3:30pm - 4:15pm CDT
All Infor CSD customers have Birst. Not all of them are using it to its potential. Since Dragon Pack launched in 2023, Agile Dragon Group has worked with distributors across the country to turn their standard Birst license into a genuine platform for operational and financial change — without new software, without data leaving their Infor environment, and without the implementation risk that comes with bolting on a third-party tool.


In this session, ADG will walk through how customers across distribution verticals have used Dragon Pack to solve problems they had been working around for years, including:
  • Audit Visibility — surfacing what changed, who changed it, and when, without manual research or a separate tool
  • Financial Reporting — GL history, reconciliation, and bank-ready outputs that finally match what the accounting team needs
  • Cross-System Integrated Reporting — combining data across CSD and ISM into a single reporting layer without leaving the Infor environment
  • External Data Integration — bringing outside sources like DQT directly into Birst to enrich what CSD already knows
  •  Go-Live Readiness — moving from gut-feel to data on whether CSD users are ready before the truck rolls
  • Custom Capabilities and Analytical Maturity — extending Dragon Pack to reflect each organization's unique workflows and evolving reporting needs
  • Live Access — how Birst's Live Access feature is being used in production today to deliver real-time inventory visibility inside CSD
What makes this session unique is who will be in the room. The full ADG development team — the people who actually built the solutions currently running in production — will be present and available for questions. Current Dragon Pack customers are invited to attend, see what others in the community have been achieving, and share their own experience firsthand. If you are already a subscriber, this is your chance to see the full picture of what the platform has become. If you are evaluating, there is no better room to be in.


Try Dragon Pack at TUG — Special Member Offer

• Free 2-month trial in live production — exclusively for TUG members

• Free while you are in-flight — no cost during your active CSD implementation

• Monthly subscription, always month-to-month — no long-term commitment, cancel any time

Stop by the ADG booth to sign up or speak with a member of the team in the room.
Speakers
avatar for “Birst Bill “Payne

“Birst Bill “Payne

Founder - CEO, Agile Dragon Group
Reporting & Analytics, Birst Products & Consulting, Infor Product Partner
avatar for Ching Cooper

Ching Cooper

Financials and M3 Product Owner, Agile Dragon Group
In my 20+ years of professional experience, I'm always looking to bridge business and technology. Business users have trusted me to understand their processes, problems, and expectations for using information and implementing technology to meet their expectations. I've led over 100... Read More →
avatar for Craig Vigor

Craig Vigor

Head of CS, Agile Dragon Group

avatar for Victoria Christiansen

Victoria Christiansen

Audit Product Manager/Dragon Librarian, Agile Dragon Group
I have extensive experience in documenting support materials and facilitating training sessions to ensure users have the necessary resources. Throughout my career, I've contributed significantly to organizations by documenting operational procedures and supporting the implementation... Read More →
avatar for David Murphy, Agile Dragon

David Murphy, Agile Dragon

Head of Product Development, Agile Dragon Group


Tuesday May 19, 2026 3:30pm - 4:15pm CDT
TBD

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