Name: (225) Process Mining in Depth: Order to Cash - A Deep Dive into the Sales Side of Process Mining
Start: 2026-05-20T14:00:00-0500
End: 2026-05-20T14:45:00-0500

For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com

(225) Process Mining in Depth: Order to Cash - A Deep Dive into the Sales Side of Process Mining

Wednesday May 20, 2026 2:00pm - 2:45pm CDT

TBD

Order-to-cash is the heartbeat of distribution—and it’s full of hidden friction: holds, backorders, substitutions, shipping exceptions, invoice disputes, and credit delays. This deep dive uses O2C process mining to expose where harmony breaks between sales, warehouse, shipping, and finance. Learn how to reduce touches, shorten cycle time, improve perfect order rate, and raise customer satisfaction—using measurable insights that help you target the changes with the biggest payoff.

Speakers

Siddharth Chalasani

Manager, Product Management, Infor

Siddharth Chalasani is a Manager of Product Management at Infor, leading the Infor Process Intelligence portfolio with a focus on process mining and intelligent automation. With a career that began in consulting, Siddharth implemented Infor ERP solutions across multiple industries... Read More →

Suresh Jayaraman

SVP of Product Management, Infor

Suresh is the SVP of Product Management and Development at Infor. Suresh has over 20+ years of experience in Manufacturing and Distribution, both as a consultant and a customer. Prior to joining Infor, Suresh was the Director of Enterprise systems for a large manufacturing organization... Read More →

Wednesday May 20, 2026 2:00pm - 2:45pm CDT
TBD

CSD / SX.e, Sales / Quoting / Order Entry

Harmony at TUG CONNECTS 2026

Siddharth Chalasani

Suresh Jayaraman

Attendees (23)

Get help with the event

Harmony at TUG CONNECTS 2026

Siddharth Chalasani

Suresh Jayaraman

Attendees (23)

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