Harmony at TUG CONNECTS 2026

Harmony at TUG CONNECTS 2026

For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com

Andrea Watson

Tridex Systems

Project Manager

Horseshoe Bay, TX

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About me

Andrea has 20+ years working with SXe / Infor WebUI & CSD as well as 5+ years working with all Infor OS products including Infor Service Management. She has experience working at various Infor customer distribution and Infor partner companies. Today, Andrea works at Tridex Systems providing ongoing support to Infor customers in North America.

8:00am CDT

Assembly & Service - ISM Network Meeting TBDScott Westrum • Ryan Deckard • John Kociuba • Jodie Jones

12:00pm CDT

Lunch in Legends Ballroom TBD

3:15pm CDT

Assembly & Service - Value Add Network Meeting TBDRyan Deckard • John Kociuba

5:00pm CDT

Happy Hour in the Solutions Center TBD

6:45am CDT

Presenter's Safety and Security Briefing TBDLauren Brown

7:00am CDT

Breakfast in Legends Ballroom TBD

8:00am CDT

(382) Hands-on Lab - Infor OS Applications and Introduction TBDBrandon Watson (108.1) Exciting New Functionality in CSD (Also occurs at 11:15am Thursday) TBDSally Main • Julie Baltes (156) Utilizing Role Based Security TBDScott Whitson (278) The most important function in CSD - Receiving!!! TBDSteve Bloesing (325) CSD Has a New Architecture, Now What? TBDChris Weaver

8:45am CDT

Open time in Solutions Center TBD

10:30am CDT

General Session in the Country Music Hall of Fame Theater TBDJosh Linkner

12:00pm CDT

Lunch in Legends Ballroom TBD

1:15pm CDT

(530) Toss the Spreadsheets; IncentViz Redefines Commission and Rebate Management! Cumberland 3Marty Rhodes

2:00pm CDT

(127) What the Heck is Agentic AI and How do you Get it? TBDSarada Vempati • Max Fisher (100.1) Charting the Course: Your CSD Roadmap Unlocked! (Also occurs at 2pm Wednesday) TBDChris Weaver • Brandy Alderman • Julie Baltes (209) Managing Tariffs TBDScott Smithson (380) Hands-on Lab - CSD Extensions TBDJim Hatch

2:45pm CDT

Afternoon Break in the Solutions Center TBD

3:30pm CDT

(260) From Paper to Process: Automate Document Workflows Using Infor OS Velocity TBDAlyssa Hall (352) Infor OS API Gateway TBDBrandon Watson (112) Getting the most from CSD: Commonly Under-used Features TBDDiane Dunbar • Brandon Stacken • Brandy Alderman • Julie Baltes

5:00pm CDT

Happy Hour in the Solutions Center TBD

7:00am CDT

Breakfast in Legends Ballroom TBD

8:00am CDT

(231) eCommerce Project Management: Prioritizing When Everything Is Urgent TBDMolly Williams • Peter Polak, Atwix • Jeremy Ott (350) Infor RPA & Microsoft Power Automate TBDBrandon Watson (146) Your Screen, Your Style: Personalizing CSD TBDNicole Tack (152) Value+ Solutions for CSD: What it Is and What it Does TBDBrian Nigri • Brandy Alderman • Max Fisher (302) ISM: Service Workflow Automation TBDScott Westrum

8:45am CDT

Open time in Solutions Center TBD

9:15am CDT

(504) The Kodaris AI Platform: Artificial Intelligence With a Purpose Broadway A-BTony Zakula • Michael Mazzoni

10:30am CDT

General Session in the Country Music Hall of Fame Theater TBD

12:00pm CDT

Lunch in Legends Ballroom TBD

2:00pm CDT

(100.2) Charting the Course: Your CSD Roadmap Unlocked! (Also occurs at 2pm Tuesday) TBDChris Weaver • Brandy Alderman • Julie Baltes (225) Process Mining in Depth: Order to Cash - A Deep Dive into the Sales Side of Process Mining TBDSiddharth Chalasani • Suresh Jayaraman

2:45pm CDT

Afternoon Break in the Solutions Center TBD

3:30pm CDT

(122.1) AI for Distribution - How Our Customers are Using It (Also occurs at 10am Thursday) TBDBrian Nigri • Brandy Alderman • Max Fisher (321) The Development Process and How to Managing Monthly Releases TBDOle Rasmussen

4:30pm CDT

(333) What's New in ION Integrations TBDJill Papendick • Sheryll Limmex (392) Sip, Connect, Succeed: Women in Distribution Social Hour TBDSara Weith • Della Coffelt (205) Month-end and Year-end Reporting TBDSteve Bloesing (282) TWL Inventory Best Practices-Cycle Counting, Physicals, and More TBDBrian Munday (346) Enhancements Roundtable: An open Discussion with Infor on How to Handle CSD Enhancements TBDBrian Nigri • Chris Weaver • Brandy Alderman • Julie Baltes

6:00pm CDT

An Evening in the Hall of Fame TBD

7:00am CDT

Breakfast in Legends Ballroom TBD

8:00am CDT

(351) Unlocking Hyperautomation: RPA and AI Powering Your Business Flows in Infor OS TBDSergio Toxqui (283) From Chaos to Clarity: How Product Attributes Orchestrate Harmony in CloudSuite Distribution. TBDJohn Kociuba (301) Infor Service Management (ISM) Roadmap TBDScott Westrum • Brandy Alderman • Brian Nigri

9:15am CDT

Open time in Solutions Center TBD

10:00am CDT

(122.2) AI for Distribution - How Our Customers are Using It (Also occurs at 3:30pm Wednesday) TBDBrian Nigri • Brandy Alderman • Max Fisher (373) Hands-On Lab: Creating Distribution Analytics in Birst TBDCraig Vigor (344) Extensions to CSD — Java with the Aid of AI: Building Smarter, Faster, and Cleaner TBDSteve McEnany

11:15am CDT

(243) Data Fabric Progression and Preview of What is Coming TBDTiffany Canada • Jill Papendick (330) Best Practices: Building your Digital Experience using InforOS TBDBrian Nigri (151) Planning the Perfect Event: CSD Event Triggers and Actions TBDAndrew Miller

12:00pm CDT

Lunch in Legends Ballroom TBD