Harmony at TUG CONNECTS 2026

CSD is an "Inventory Management System" and where does Inventory start in your system? RECEIVING!!!!!!!

This session emphasizes a fundamental truth often overlooked in Infor CSD implementations: accurate inventory management begins at the receiving dock. Participants will discover why receiving is arguably the most critical function in CSD and how proper receiving practices cascade through every downstream process—from inventory accuracy and order fulfillment to billing and financial reporting.

The course provides comprehensive coverage of CSD's receiving workflow, including Purchase Acknowledgement (POEA), the strategic use of Purchase Pre-Receiving (PORII) and its advantages, and detailed exploration of the Receiving function (POEI). Attendees will learn best practices for assigning receiving responsibilities, navigating header information and line item processing, understanding the Final Update process, and handling receiving corrections when mistakes occur. The session also highlights practical efficiencies and techniques to improve receiving accuracy and speed.

By the end of this session, you will understand why receiving serves as the foundation of inventory integrity in CSD, who should own the receiving process within your organization, what efficiency tools are available to enhance accuracy, and how to effectively manage receiving corrections. This session is essential for warehouse managers, receiving personnel, inventory controllers, and anyone responsible for maintaining accurate stock levels and operational excellence in CSD.