Welcome everyone! Whether this is your first TUG Connects or you're a returning member of the Assembly & Service community, we're glad you carved out time to be part of this conversation. This network meeting is your dedicated space to connect with peers who are working through the same challenges you are — in the field, on the floor, and in the back office. Come ready to ask questions, share what's working (and what isn't), and walk away with at least one idea you can put into practice. The best insights in this room won't come from a slide deck — they'll come from the people sitting next to you.
Today's Agenda:
- 8:00 AM - ISM Meeting Welcome session - introductions, network
- 9:00 AM - ISM Roadmap and Case Study - Unified Infor CSD/ISM Analytics in Birst
- 10:15 AM - ISM: Improving Service Efficiencies: Unlocking your service tech’s potential with better scheduling. An in-depth review of scheduling & routing features including the interface to Google Maps, and a discussion of the Mobile App.
- 11:15 AM - ISM Mobile
- 12:00 PM - Lunch
- 1:00 PM - Single Source Presentation - Top Extensions requested by Customers / Discuss CO-DEV
- 2:00 PM - ERS Discussion / Ask you ISM Question
- 2:45 PM - Meeting Adjourned
