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For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com
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Tuesday, May 19
 

8:00am CDT

(129) Discover the Latest AI Enabled Software Development Tools for CSD
Tuesday May 19, 2026 8:00am - 8:45am CDT
The past year has seen lots of developments in AI/LLM tooling for software development that dramatically improve productivity. At Expertek, we’ve been building coding agent AI tooling and workflows for CSD extensions and backend systems. In this presentation, we will do a walkthrough on what tools are available, and how to get the most value coding agents. The discussion will include an overview of “harness” development, skills, and pitfalls to avoid.
Speakers
avatar for Andrew Mostello

Andrew Mostello

CTO, Expertek Systems

Tuesday May 19, 2026 8:00am - 8:45am CDT
TBA

2:00pm CDT

(403) Real Results from Real Data: How Central Pro Supply Grows with Phocas
Tuesday May 19, 2026 2:00pm - 2:45pm CDT
Holly Horner from Central Pro Supply shares the measurable impact Phocas has had across her distribution business — from recovering missed rebate dollars and improving margin visibility, to elevating sales performance and identifying entirely new revenue categories. Along the way, she'll share how Phocas helped transform Central Pro Supply into a data-driven organization where every department speaks the same language.

When Central Pro implemented Phocas Rebates, they quickly discovered they had never reached their second rebate band with a key vendor — and used that visibility to renegotiate better terms. They also began shifting purchasing between manufacturers based on rebate positioning, turning what used to be a passive annual check into an active margin strategy.

On the sales side, reps now walk into customer meetings armed with buying history and insights from Phocas, acting as trusted advisors rather than order-takers. One rep independently used Phocas to identify his best late-season ice melt customers and built a proactive outreach plan entirely on his own.

The impact goes beyond day-to-day performance. By spotting an emerging pattern in their sales data, Central Pro made the strategic decision to hire a dedicated drainage team — opening up an entirely new revenue stream that simply wouldn't have been visible without Phocas.
Speakers
avatar for Alexa West

Alexa West

Account Executive, Phocas Software
Passionate about helping Infor customers save time on reporting and uncover better insights from their business data.

avatar for Holly Horner

Holly Horner

Director, Information Systems, Central Pro Supply
I'm Holly Horner, Director of Information Systems at Central Pro Supply — a family-owned wholesale distributor supplying the green industry across 63 branches and counting. Over my 17 years with the company, I've had a front-row seat to significant growth in both revenue and reach... Read More →
Tuesday May 19, 2026 2:00pm - 2:45pm CDT
TBA

2:00pm CDT

(404) When the Digital Journey Feels Unclear: The Turtle Case Study in Finding Clarity, Priorities, and ROI
Tuesday May 19, 2026 2:00pm - 2:45pm CDT
Turtle partnered with Americaneagle.com to drive alignment and momentum across a connected set of ecommerce, ERP, CRM, and marketing initiatives. This session will show how Turtle's leadership team turned a defined set of priorities into a practical roadmap focused on measurable near-term progress, ROI visibility, and phased execution.

You will see how stakeholder workshops, site audits, backlog prioritization, and business-case framing created clarity, built internal alignment, and defined funded next steps. This session is designed for organizations managing multiple technology initiatives and building the business case for where to invest first.
Speakers
JE

Jon Emerson

Account Executive, Americaneagle.com

Tuesday May 19, 2026 2:00pm - 2:45pm CDT
TBA
 


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