Harmony at TUG CONNECTS 2026: Full Schedule

For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com

arrow_back View All Dates

7:00am CDT

Breakfast in Legends Ballroom

Thursday May 21, 2026 7:00am - 8:00am CDT

TBD

Join us for a healthy breakfast in the Legends Ballroom (2nd floor)

Thursday May 21, 2026 7:00am - 8:00am CDT
TBD

Common Activities, Meals / Refreshments / Networking

Area Meals / Refreshments / Networking

8:00am CDT

(128) Infor Industry AI Agents - Unlocking Value with AI Agents Infused into your Industry Processes.

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Explore Infor's evolving AI strategy from embedded GenAI Experiences to AI Agents. Understand how current generative AI capabilities are building the foundation for intelligent, industry-first agents that can help you with executing business processes.

Speakers

Max Fisher

Directory, Product Management - Velocity Suite, Infor

Tanya Gonzalez

Sr Director of Product Management, Infor

Tatiana (Tanya) Gonzalez is the Sr. Director of Product Management for Infor Industry Cloud Platform, overseeing Artificial Intelligence (AI) technologies, including Generative AI, Machine Learning, Optimization and Robotic Process Automation (RPA), enabling the future of Agent driven... Read More →

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

All ERPs, AI & Automation

8:00am CDT

(162) The Power in the Middle: Building Strong Managers for Lasting Success

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Middle managers are often the backbone of an organization—responsible for translating strategy into action, guiding teams, and sustaining culture day-to-day. Yet, they’re also one of the most overlooked and underdeveloped groups. This session explores how investing in the growth of middle management creates a ripple effect across the entire business, driving both immediate performance and long-term success.

In this interactive 45-minute presentation, you’ll learn practical approaches for equipping middle managers with the skills, confidence, and resilience they need to lead effectively. From coaching and communication to accountability and alignment, discover strategies that strengthen your leadership pipeline and ensure your organization is built for longevity.

Speakers

Sara Weith

Chief Operating Officer, ASW Global Consulting

20 years experience in change management and project leadership across her many roles in both medicine and consulting. For ASW, she is a subject matter expert on Change Management and Leadership, often speaking, coaching,presenting, and holding roundtable discussions on related topics... Read More →

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

All ERPs, Leadership / Workplace Culture

8:00am CDT

(241) Infor OS Data Fabric and DataPond

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Infor Data Fabric is a centralized and secure data repository that gets updated by CSD records, and also other Infor Applications (IE - ISM, Mongoose). This session will cover populating DataLake, from CSD, and the different ways to gain access to the data, including our own new DataPond V2.0 ETL Tool.

Speakers

Brandon Watson

VP, Tridex Systems

Tridex Systems is an Infor Alliance Partner working in the Distribution space for 17 years. We can help with on-prem network and server support, also CSD Migrations and anything to deal with CloudSuite InforOS and all of the tertiary applications.

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

All ERPs, Data Management, AI & Automation, Technical

8:00am CDT

(351) Unlocking Hyperautomation: RPA and AI Powering Your Business Flows in Infor OS

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Hyperautomation isn’t about bots—it’s about harmonizing people, systems, and decisions. Learn how to pair RPA with AI in Infor OS to automate high-volume, exception-driven distribution work: customer setup, pricing updates, order validations, invoice matching, and more. We’ll focus on where automation pays back fastest, how to avoid “bot sprawl,” and how to design flows that are resilient when conditions change. Expect a distributor-first playbook for reducing cost-to-serve while improving accuracy and responsiveness.

Speakers

Sergio Toxqui

Technical Solutions Consultant, Infor

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

All ERPs, Technical, AI & Automation

8:00am CDT

(157) Cybersecurity: Managing Security in CSD

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Learn how Multi-Factor Authentication in CSD can strengthen your security posture and reduce risk across your organization. In this joint session with our in-house IT management team, we’ll explore practical cybersecurity best practices and real-world scenarios for protecting system access without slowing users down. Attendees will leave with a clearer understanding of how to apply MFA effectively as part of a broader security strategy.

Speakers

Meghan Hickman

Account Manager, Aktion Associates

I am part of Aktion Associates Managed Infrastructure and Cloud Services team, and have become a trusted advisor for organizations navigating the complexities of enterprise networking, managed services, and cybersecurity.
My expertise lies with Network Architecture and Cybersecurity Risk Management, helping clients build a resilient, scalable infrastructure... Read More →

Kevin Davis

Practice Manager, Aktion Associates

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

CSD / SX.e, General ERP, Security

8:00am CDT

(202) Building Better Insights: Setting Up Financials in CSD Analytics

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

CSD Analytics can turn raw numbers into real business insight — but only if your financials are set up correctly. In this session, we’ll walk through how to configure financial statements in CSD Analytics, from mapping accounts and defining hierarchies to formatting reports that leadership will actually use. Learn best practices for tailoring dashboards, scheduling reports, and making your analytics reflect the story you want your financials to tell.

Speakers

Brian Kelly

Consultant, Acumen Group

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

CSD / SX.e, Financial

8:00am CDT

(265) IDM Utility Overview

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

This session will review at a high level the various options built into the IDM Utility program which is free to download through Document Manager. Learn how to complete necessary setups to run the program and how to mass import documents into IDM using an attribute to define how the document will be visible in CSD. Also learn how to mass import a document type using a Bulk Import spreadsheet where you can define all necessary attributes based on the document type. We will load product images in the session.

Speakers

Scott Whitson

Business Consultant, Central Data

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

CSD / SX.e, Document Management

8:00am CDT

(274) Process Mining in Depth: Procure to Pay - A Deep Dive into the Purchasing Side of Process Mining

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Purchasing issues ripple everywhere—stockouts, expediting, late payments, and supplier frustration. This deep dive uses procure-to-pay process mining to pinpoint where your purchasing process breaks harmony: approval delays, PO changes, invoice mismatches, GR/IR issues, and supplier performance gaps. Learn how to quantify impact (time, cost, touchpoints), prioritize improvements, and track whether changes actually stick. Walk away with a sharper approach to reducing variability and improving supply reliability.

Speakers

Siddharth Chalasani

Manager, Product Management, Infor

Siddharth Chalasani is a Manager of Product Management at Infor, leading the Infor Process Intelligence portfolio with a focus on process mining and intelligent automation. With a career that began in consulting, Siddharth implemented Infor ERP solutions across multiple industries... Read More →

Suresh Jayaraman

SVP of Product Management, Infor

Suresh is the SVP of Product Management and Development at Infor. Suresh has over 20+ years of experience in Manufacturing and Distribution, both as a consultant and a customer. Prior to joining Infor, Suresh was the Director of Enterprise systems for a large manufacturing organization... Read More →

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

CSD / SX.e, Purchasing / Inventory Management

8:00am CDT

(283) From Chaos to Clarity: How Product Attributes Orchestrate Harmony in CloudSuite Distribution.

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Product attributes in CloudSuite Distribution have evolved from simple reference points to key enablers of harmony across the organization. They unify data, streamline processes, and connect departments — ensuring inventory, e-commerce, replenishment, reporting, and customer service all work in sync.

Speakers

John Kociuba

Business Consultant, NSA

In August 2023 John joined the NSA team. With over thirty years of experience in the distribution and remanufacturing industry, he has a true understanding of the needs and connectivity challenges of all aspects of the sales and distribution business. John has learned about operational... Read More →

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

CSD / SX.e, Purchasing / Inventory Management

8:00am CDT

(286) Managing Inbound EDI Acknowledgements: EDI 855

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Welcome to ETCC 855: Purchase Order Acknowledgement Sleuthing.

In this class, we turn into professional fact-checkers for incoming purchase order acknowledgements. Just because it’s written down doesn’t mean it’s right — and that’s where ETCC comes in.

We’ll review acknowledgements with a sharp eye and a healthy dose of skepticism:

- Do the due dates make sense, or are we being asked to time travel?
- Did the vendor acknowledge a different item… has the item been superseded?
- Did the vendor change the pricing… new pricing in effect, or pricing deals have expired

You’ll learn how to spot purchase order errors before they snowball, verify critical details, and decide when to accept what’s to be delivered — and when it’s time to push back. By the end, you’ll be confidently reviewing acknowledgements like a pro, catching the small mistakes that make a big difference.

Speakers

Dave Rumsch

Senior Business Consultant, NSA

Dave has 32 years experience with the Cloudsuite Distibution and previous generations of the software. From Trend to CSD.

Lacey Holtz

Business Consultant, NSA

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

CSD / SX.e, Purchasing / Inventory Management, EDI

8:00am CDT

(301) Infor Service Management (ISM) Roadmap

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Your sales organization needs tools that harmonize customer expectations with margin, availability, and execution. In this roadmap session, we’ll walk through what’s coming in ISM and how distributors can plan to take advantage of new capabilities. Learn which enhancements can reduce friction in quoting and ordering, improve customer experience, and strengthen alignment between sales, pricing, and supply. Leave with a forward-looking view that supports smarter investment planning and adoption timing.

Speakers

Scott Westrum

Infor

I am a Sr. Business Analyst and Quality Manager for Infor Service Management, and have been working with the application for 25 years. I'm focused on designing business solutions by emphasizing quality metrics in the entire development life cycle. When I'm not working, I enjoy... Read More →

Brandy Alderman

Director, Product Management, Infor

Hi! Most of you know who I am, but for those of you who don't... I'm the Product Manager for CSD which includes ISM, POD, Storeroom, and TWL.

I've been a customer, a partner, and now a product manager and have been using CSD/SX.e for 25 years now.

I work with partners, customers, and your TUG leadership to identify priority features for CSD and work hand-in-hand with development to establish the roadmap for the future... Read More →

Brian Nigri

Infor, Infor

I have dedicated my almost 30-year career at Infor to helping distributors succeed in our ever-changing technology environment. My most recent focus has been in cloud technologies which can help drive transformations though innovations in Process Automation, Analytics, and Artificial... Read More →

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

CSD / SX.e, WMS / ISM / Operations

8:00am CDT

(306) Mastering TWL Warehouse Zones: Optimize Space, Speed and Accuracy

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Unlock the full potential of your TWL-managed warehouse by mastering zone setup and utilization. In this practical and insightful session, we’ll explore how strategic zoning can streamline operations, reduce travel time, and improve inventory accuracy. Whether you're configuring a new warehouse or refining an existing layout, you'll learn best practices for defining zones, aligning them with operational workflows, and leveraging TWL’s capabilities to maximize efficiency.

What you'll learn:

How to structure zones for receiving, picking, packing, and shipping
The impact of zone setup on labor productivity and order accuracy
Real-world examples of effective zone configurations
Common pitfalls and how to avoid them
Perfect for warehouse managers, logistics professionals, and TWL system users looking to elevate their warehouse performance.

Speakers

Andrew Weith

CEO, ASW Global Consulting

At ASW, we know companies want to improve their operations, policies, and procedures but often don’t know where to start. We provide an unbiased review of your systems and create an implementation plan to improve your profit, save you time, and increase your efficiency. Change can... Read More →

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

CSD / SX.e, WMS / ISM / Operations

8:00am CDT

(316) Getting the most from TWL H5 functionality

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Warehouse execution is where customer promises become reality. In this session, discover how to get more out of TWL H5 to create harmony between warehouse teams, system transactions, and inventory accuracy. We’ll focus on configuration and usage best practices that improve pick efficiency, reduce errors, and support faster onboarding for new associates. Attendees will leave with optimization ideas they can apply immediately to increase throughput and service levels.

Speakers

Sara Arnould

Principle Consultant, Distribution, Infor

Sara joined Infor Distribution Business Consultant team in 1999. Coupled with her strong operational management background and life experiences in distribution, manufacturing and engineering, Sara is able to help end users understand and document their business process flow and meet... Read More →

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

CSD / SX.e, WMS / ISM / Operations

8:00am CDT

(323) Managing your Data Conversions

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

An overview of the process for performing data conversions - we will cover best practices, use of import ID's, how to read and understand the templates and how to perform a basic data load.

Speakers

Errin Bray

Solutions Architect, Central Data

I have been working with SX.e (both GUI and CHUI) since 2007 and have been with Central Data for over seven years. I began my career there as a Business Consultant, specializing in CSD implementations, purchasing processes, and data migrations. I am now a Solution Architect, where... Read More →

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

CSD / SX.e, Technical, Data Management

8:00am CDT

(154) Drive ESG success with Infor Strategy Planning, and Execution Application

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Explore Infor’s new Strategy Planning and Execution application and how it enables organizations to translate ESG ambitions into measurable strategies, actions, and outcomes

Speakers

Ole Rasmussen

SVP Product Management, Infor

Andreas Barkarö

Product Manager, Infor

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

CSDE / M3, General ERP

8:00am CDT

(374.2) Hands-on Lab: M3 Experience Designer Basics - Part 2 (Part 1 occurs at 8am Wednesday)

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Take the next step in your Experience Designer journey. In this hands-on Academy session, you will build a new M3 application from scratch. You will design a simple layout, configure data services, and create basic interactions to understand how an application is structured. By the end of the session, you will have built a simple working application and gained the confidence to start creating your own.

Ideal for business and IT professionals who have basic Experience Designer knowledge or have completed Part 1.

Speakers

Peter Johansson

Director, Demo Services, Infor

Gustaf Persson

Product Manager, Infor

Product Manager Infor M3 Innovation - Value+, Velocity Suite, M3 GenAI Agents and Integration among other things.

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

CSDE / M3, Hands-On Lab, General ERP

9:15am CDT

Open time in Solutions Center

Thursday May 21, 2026 9:15am - 11:15am CDT

TBD

This time is dedicated to our sponsor partners. Attend a sponsor demo or just relax and spend time getting to know our partner and solutions they have to help improve your business. Snacks and drinks will be served.

Thursday May 21, 2026 9:15am - 11:15am CDT
TBD

Common Activities, Meals / Refreshments / Networking

Area Meals / Refreshments / Networking

9:25am CDT

(617) Spark Session: Beyond Sales Order Entry - Automating Key Operational Workflows

Thursday May 21, 2026 9:25am - 9:40am CDT

Theater 1, Solutions Center

From handling every inquiry that comes into a rep’s inbox (not just orders and quotes), to Accounting and Purchasing, Canals is fast becoming the end-to-end Operating AI for distributors. Come for an overview of how our suite of AI tools is helping distributors maximize operational efficiency and visibility.

Key takeaways:
1. New AI-powered workflows for customer inquiries, PO-to-receipt tracking, Accounts Receivable, and more
2. Benefits on response time, customer satisfaction and cost savings
3. How a single partner for AI workflow automation connects your teams

Speakers

Dylon Chafin, Canals

Account Executive, Canals

Thursday May 21, 2026 9:25am - 9:40am CDT
Theater 1, Solutions Center

All ERPs, Spark Session, AI & Automation, Sales / Quoting / Order Entry

9:25am CDT

(619) Spark Session: Returns Is the Only Transaction Where Your Customer Hurts as Much as You Do

Thursday May 21, 2026 9:25am - 9:40am CDT

Theater 2, Solutions Center

Why that symmetry is your biggest Customer Experience opportunity and why AI is the only solution that can fix both sides at once
In every other transaction, your operational pain is invisible to your customer. For example, they order how they want and you absorb the friction. Returns break that pattern: for the first time the pain is mutual, which makes automation not just an efficiency play but a direct competitive weapon. This session shows how AI is closing both gaps simultaneously.

Speakers

Tyler Fennema, Continuum

Account Executive, Continuum

Thursday May 21, 2026 9:25am - 9:40am CDT
Theater 2, Solutions Center

CSD / SX.e, Spark Session, Purchasing / Inventory Management

9:45am CDT

(622) Spark Session: From ERP-Centric to Customer-Centric: Why Ecommerce Is Now a Core System

Thursday May 21, 2026 9:45am - 10:00am CDT

Theater 1, Solutions Center

Your ERP runs the business. Ecommerce grows it. For too long, ecommerce has been treated as a channel bolted onto the ERP, leaving marketing teams waiting on IT and customers navigating clunky interfaces that were never built with them in mind. In this session, we explore why ecommerce is no longer just a storefront, but the critical customer interaction layer that transforms ERP data into real revenue. Learn how modern commerce platforms work seamlessly on top of Infor, empowering your team to personalize, scale, and move fast without waiting on the next upgrade cycle.

Speakers

Michael Benedict, ROC Commerce

General Manager, ROC Commerce

Thursday May 21, 2026 9:45am - 10:00am CDT
Theater 1, Solutions Center

CSD / SX.e, Spark Session, Ecommerce / Digital Marketing

9:45am CDT

(624) Spark Session: Grow Your Business, Not your Bad Debt

Thursday May 21, 2026 9:45am - 10:00am CDT

Theater 2, Solutions Center

Midwest Wheel and 400+ distributors are using Wholesail to streamline the entire AR lifecycle — from credit applications and risk scoring to collections and payments — all on one platform.

See how a no-cost, pre-built Infor CSD integration gives customers 24/7 account visibility and self-service payments, saves your AR team hours through automated reconciliation, and gives sales real-time insight into customer payment behavior. The result: faster cash, smarter credit decisions, and an AR function that actually supports growth.

Speakers

Eli Chait, Wholesail

CEO, Wholesail

Thursday May 21, 2026 9:45am - 10:00am CDT
Theater 2, Solutions Center

CSD / SX.e, Spark Session, AI & Automation, Financial

10:00am CDT

(122.2) AI for Distribution - How Our Customers are Using It (Also occurs at 3:30pm Wednesday)

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

See how our CSD customers and community are using Infor's Artificial Intelligence solutions. All the way from Machine Learning & Automation to GenAI & Agentic. Learn about real customer usecases, their projects, and their ROI.

Speakers

Brian Nigri

Infor, Infor

Brandy Alderman

Director, Product Management, Infor

Max Fisher

Directory, Product Management - Velocity Suite, Infor

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

All ERPs, AI & Automation

10:00am CDT

(136) Intro to Infor Process Intelligence - Process Mining

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

You can’t improve what you can’t see. This introductory session explains how Infor Process Intelligence (IPI) uses process mining to reveal how work actually flows across order-to-cash, procure-to-pay, and more. Learn how distributors can identify bottlenecks, rework loops, and exception hotspots—and then bring harmony back through targeted fixes. Attendees will leave understanding the core concepts, what data is needed, and where process mining delivers the fastest operational wins.

Speakers

Siddharth Chalasani

Manager, Product Management, Infor

Chani Wagh

Senior Solution Consultant, Infor

Chani Wagh is a Senior Solution Consultant at Infor, specializing in CloudSuite Distribution. She has a degree in Operations Management from Baruch College and has been at Infor for seven years.

In her spare time, she enjoys playing with her daughter, tending to her orchid collection, reading Sci-Fi/Fantasy novels, and attending Broadway Shows... Read More →

Suresh Jayaraman

SVP of Product Management, Infor

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

All ERPs, AI & Automation

10:00am CDT

(165) “Battle of Gettysburg” – Lessons Learned from History in Leadership & Logistics

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

For today’s Distribution Leaders - using the Battle of Gettysburg as a teaching environment, this presentation will discuss the leadership and logistics successes and failures of both Union and Confederate Forces, and how they impacted the Battle’s outcome.

The primary takeaway is a discussion of how these lessons from history can help today’s Distribution Leaders avoid these failures and implement these successes into today’s business environment.

Speakers

Mark Johnson

Professor of Practice, Texas A&M

Colonel Mark H. Johnson, (USA, Retired) is a Professor of Practice of Industrial Distribution at Texas A&M University in College Station, Texas. His area of focus is Distributor technology. He serves as the Faculty Advisor for the Society of Women in Engineering, Theta Chi Fraternity... Read More →

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

All ERPs, Leadership / Workplace Culture

10:00am CDT

(232) Taking Site Search to the Next Level

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

Search is often the first thing customers reach for and the last thing businesses think to optimize. Yet for distributors and manufacturers with complex, expansive catalogs, site search isn't just a convenience feature — it's one of the most powerful drivers of conversion, customer satisfaction, and revenue. This session explores what separates a frustrating search experience from one that feels almost effortless.

We'll go beyond basic keyword matching to examine the capabilities that modern buyers expect: intelligent autocomplete, synonym handling, attribute-based filtering, relevancy tuning, and the ability to surface the right product even when a customer doesn't know exactly what to search for. We'll also look at how behavioral data, search analytics, and AI-powered tools are raising the bar for what "good" site search looks like — and how organizations can use that intelligence to continuously improve results over time.

Whether your current search functionality is letting customers down or you're ready to unlock the next tier of performance, this session will give you a clear picture of where to focus your investment and how to measure success.

Speakers

Scott Detar

eCommerce Development / Management, E.B. Bradley Co.

Slava Kravchuk

CEO, Atwix

Slava Kravchuk is the Founder and CEO of Atwix, a B2B eCommerce agency with over 15 years of experience helping distribution companies connect their ERP systems with modern digital commerce. Atwix develops modern B2B buyer portals with deep ERP and eCommerce integrations, and has built AI-powered... Read More →

Peter Polak, Atwix

Director of Delivery, Atwix

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

All ERPs, Ecommerce / Digital Marketing

10:00am CDT

(359) CloudSuite and InforOS Utilization and Overages

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

Infor CloudSuite is a shared system. There are limits that Infor places on features and functions that vary depending on your version of InforOS. Learn how to view your CloudSuite utilization, what the metrics mean, and how to track down things that might be causing overages.

Speakers

Brian Jones

VP Technology, NSA

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

All ERPs, Technical

10:00am CDT

(373) Hands-On Lab: Creating Distribution Analytics in Birst

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

Join this interactive lab to learn how to create reports and dashboards within the CloudSuite Distribution Analytics (Birst) environment. Craig Vigor will guide you through building a sample report and adding it to the CSD Analytics pre-built content while discussing best practices and key design considerations.

Conference laptops connected to the Tridex tenant will be available for the exercises, but attendees are welcome to bring their own laptops and work directly in their own CloudSuite tenants. Agile Dragon Group team members will be available to assist participants. Customers using their own tenants are encouraged to contact ADG prior to the conference to ensure their environment is ready.

Speakers

Craig Vigor

Head of CS, Agile Dragon Group

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

All ERPs, Reporting & Analytics

10:00am CDT

(106) Maximizing ROI: Unlocking Your ERP’s Full Potential

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

Transform your Infor CSD ERP investment from a functional system into a strategic asset that delivers measurable business value. This interactive session provides actionable strategies for maximizing return on investment through three critical areas: driving meaningful user adoption across your organization, identifying and automating repetitive processes that drain productivity, and uncovering hidden costs that erode your bottom line. Learn proven techniques for engaging stakeholders, streamlining workflows, and optimizing system configuration to align with your business objectives.

Speakers

Brad Symaka

Director of Sales, Data Management Solutions, Infor

Sam Zalat

Director, Global Professional Services, Infor

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

CSD / SX.e, General ERP

10:00am CDT

(116) Top 10 Mistakes Clients Make in Implementing Cloudsuite

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

A lively discussion of mistakes and pitfalls many companies make when implementing CSD (or any ERP). We will discuss both technical issues and the human side of implementing.

Speakers

Scott Smithson

SVP Consulting & Project Mgmt, Central Data

I’ve been using CSD/Trend/SX.e for more than 30 years, 20 of which as a consultant. I’ve been involved in several dozen implementations and have assisted many more companies with their systems, processes, and use of the software. I have a passion for change management and the... Read More →

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

CSD / SX.e, General ERP, Project Management

10:00am CDT

(206) Month-End and Year-End Best Practices

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

Discover practical strategies and best practices for managing month-end and year-end processes in CSD with less stress and fewer surprises. This session covers key tasks, common pitfalls, and ways to streamline close activities for greater accuracy and efficiency. Walk away with actionable tips to stay organized, reduce rework, and close with confidence.

Speakers

Mike Juliano

Managing Consultant, Aktion Associates

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

CSD / SX.e, Financial, General ERP

10:00am CDT

(212) Using Price Sheets

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

This session explores the functionality and practical application of Price Sheets within Infor Customer Service Desk (CSD). Participants will learn how to leverage Price Sheets to streamline pricing management, apply consistent pricing structures across multiple customers or products, and efficiently manage bulk pricing updates. The session covers how to create and configure Price Sheets, assign them to customer accounts, understand pricing precedence and override rules, and utilize Price Sheets for promotional pricing or special rate schedules. Attendees will gain hands-on insights into best practices for organizing pricing data, reducing manual entry errors, and ensuring pricing accuracy at scale. This session is ideal for billing analysts, customer service managers, and CSD administrators looking to optimize their pricing workflows and improve operational efficiency.

Speakers

Kevin Young

Product/Pricing Manager, SMC

I've been in the Industrial Distribution industry for 35 years. I enjoy solving problems and love change. I find new technology fascinating. Talking about distribution is a passion.

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

CSD / SX.e, Pricing / Margin Management

10:00am CDT

(227) On-Demand Kits and Value-Add Made Easy with CPQ

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

Ready to eliminate manual steps and supercharge your quote-to-fulfilment processes? Join this dynamic session to see how Infor CPQ seamlessly connects with CSD to create a faster, smarter, touchless process. You’ll discover:

1) How Infor CPQ auto-generates and submits kits and Value Add orders to CSD ERP
2) How to achieve a truly hands-free quote-to-shop-floor order—no manual data entry
3) How leading distributors are already boosting speed, accuracy, and efficiency with CPQ Automation

If you’re serious about accelerating operations and eliminating errors from sales-to-production, this is the session you can’t afford to miss.

Speakers

Travis Theel

Senior Solutions Consultant, Infor

Infor CPQ. Increase sales. Reduce costs. Differentiate brand.

Konrad Gren

CPQ Solution Specialist, Infor

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

CSD / SX.e, Sales / Quoting / Order Entry

10:00am CDT

(272) Inventory Management Tips and Tricks Roundtable

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

Let's talk about the function that makes or breaks distribution success: inventory management. In this roundtable, users will share their hard-won insights on cycle counting accuracy, reorder point optimization, ABC classification strategies, and the receiving processes that keep everything running smoothly. Whatever you’re wrestling with, this is your chance to learn from other distributors who've cracked the code. Bring your toughest inventory challenges and leave with practical solutions you can implement immediately.

Speakers

Brandy Meeker

Director of Procurement, SMC

With over 24 years of experience at SMC, I have built a strong foundation in purchasing and procurement operations. I currently serve as Co-Director of Procurement, where I help lead strategic initiatives to enhance efficiency, collaboration, and overall performance within the department... Read More →

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

CSD / SX.e, Purchasing / Inventory Management

10:00am CDT

(312) Keeping CSD and TWL in Sync

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

This session dives into the nuances of TWL and its integration with CSD to ensure a seamless, balanced operation. It provides actionable insights for tackling common challenges and optimizing system performance.

Key Topics Covered:
Harmonizing CSD and TWL: Practical strategies to maintain alignment between these critical systems for smooth workflows and reduced friction.
Counter Sales with TWL: Yes, it works! A deep dive into leveraging TWL to streamline counter sales processes in a tech-forward session.
Inventory Control Essentials: Explore proven techniques for:
Accurate counting and replenishment.
Addressing short picks effectively.
Avoiding physical inventories (PIs) with smarter strategies.
This session is designed for teams seeking to elevate their warehouse operations, improve inventory accuracy, and achieve a harmonious balance between systems and processes. Whether you're troubleshooting or looking to optimize, this session has you covered.

Speakers

Andrew Weith

CEO, ASW Global Consulting

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

CSD / SX.e, WMS / ISM / Operations

10:00am CDT

(344) Extensions to CSD — Java with the Aid of AI: Building Smarter, Faster, and Cleaner

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

With the October release of CloudSuite Distribution (CSD), the Extension Administration module got a major upgrade — introducing an AI-powered code reviewer to help developers follow Infor’s best practices. But that raises an even bigger question: If AI can review your code... can it write your extension in the first place?

In this interactive session, we’ll put that question to the test. Join Steve McEnany, TUG Board Member and SVP of Marketing & Technology at Midwest Wheel Companies, for a live demonstration of how ChatGPT 5 Plus can be used to concept, generate, and refine a working extension in CSD using Java and Infor’s extension framework. We’ll walk through real-world business logic (not just “Hello World”) and use the new Infor AI Code Reviewer to validate and improve it — creating a production-ready enhancement right before your eyes.

Whether you’re an experienced extension developer or just exploring how AI can accelerate development, you’ll leave this session with practical examples, workflow tips, and the confidence to leverage AI in your own CSD customization projects.

Speakers

Steve McEnany

Senior Vice President, Midwest Wheel Companies

As Secretary of the TUG Board and Senior Vice President at Midwest Wheel Companies, a leading heavy-duty truck parts distributor. In his role, my focus is on leveraging technology to drive competitive advantage and operational efficiency across the business.At Midwest Wheel, I lead... Read More →

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

CSD / SX.e, Technical

10:00am CDT

(360) Using ETCC to manage EDI orders

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

Welcome to ETCC 101: The Last Line of Defense Before Chaos.

In this class, we play bouncer (maybe crossing guard?) for incoming orders. Every order wants in — not every order should get in. Using ETCC, we double-check the essentials:

- Are the prices actually correct, or did someone accidentally order a $3,000 stapler?
- Are the products real and sensible, or did the system just invent a new item?
- Does the address exist, or are we shipping to a cornfield?

You’ll learn how to review, question, and politely distrust everything that arrives. When something looks right, you approve it with confidence. When it doesn’t, you reject it like a seasoned professional (and maybe save the company from a very awkward phone call). By the end, you’ll be fluent in spotting problems before they become problems — because the best customer issue is the one that never ships.

Speakers

Dave Rumsch

Senior Business Consultant, NSA

Dave has 32 years experience with the Cloudsuite Distibution and previous generations of the software. From Trend to CSD.

Lacey Holtz

Business Consultant, NSA

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

CSD / SX.e, Sales / Quoting / Order Entry, EDI

10:00am CDT

(348) How to create and use M3 No Code APIs

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

APIs lie at the heart of the M3 system, allowing you to update and retrieve information directly in the application. But what happens if there is no prebuilt API that will retrieve the information that you need? Fortunately, Infor has provided tooling that will allow you to create custom list APIs that allow you to choose the information you want and how it is selected. This session will cover how to create and use the EXPORTMI, MDBREADMI and CMS100MI custom APIs. Once created these APIs can be used anywhere that a standard M3 API can be used, such as Experience Designer, Workflows, etc. This session will give you to tools and knowledge needed to build and use no-code APIs.

After this session you will be able to:
1. List the programs and tools that are used in the process of creating no-code APIs
2. Describe how and when to create and use no-code APIs
3. Develop basic no-code APIs

This session will not cover how to use these APIs in a specific scenario, but rather how to create the APIs and make them accessible.

Speakers

John Panzenhagen

M3 Administrator, United Radio

When John started with United Radio 10 years ago, he knew how to spell M3. He quickly became the chief haystack inspector and finder of lost needles, uncovering the intricacies of this amazing product and identifying the how and why of what M3 does under the covers.

United Radio i... Read More →

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

CSDE / M3, Technical

11:15am CDT

(120) Infor AI Today - Solutions and Tomorrow's Roadmap - How is AI Changing the Way we Work

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

Discover Infor's cutting-edge AI technology stack and strategic vision for the future. We'll explore our current AI capabilities, upcoming roadmap initiatives, and enterprise-wide AI implementation strategy. You'll gain practical insights into leveraging these tools to address your specific business challenges.

Speakers

Max Fisher

Directory, Product Management - Velocity Suite, Infor

Tanya Gonzalez

Sr Director of Product Management, Infor

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

All ERPs, AI & Automation

11:15am CDT

(163) Bringing it All Together: Change, EQ, & Project Management in Action

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

In today’s dynamic workplace, success requires more than just technical expertise—it demands adaptability, emotional awareness, and structured execution. This 30-minute session will break down three critical skills every professional needs:

Change Management – Understanding how to navigate transitions, reduce resistance, and build resilience.

Emotional Intelligence – Recognizing and managing your own emotions, while strengthening empathy and collaboration with others.

Project Management – Bringing structure, clarity, and accountability to ensure initiatives are completed on time and with impact.

Finally, we’ll connect the dots—showing how to apply these disciplines together in your workplace to improve communication, foster stronger teams, and drive sustainable results. Participants will leave with practical insights they can immediately apply to their roles, no matter the industry or function.

Speakers

Sara Weith

Chief Operating Officer, ASW Global Consulting

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

All ERPs, Leadership / Workplace Culture, Project Management

11:15am CDT

(243) Data Fabric Progression and Preview of What is Coming

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

Our data platform is continuing to expand with new and innovative capabilites. In this session we will discuss the 2026 capabilities that you can start using immediately with the April release. We will also highlight exciting future capabilities around Stream Pipelines, Data Warehouse, Transformation Engine and more!

Speakers

Tiffany Canada

Director, Product Management, Infor

Jill Papendick

Manager - Infor OS Global Enablement, Infor

I’ve spent the past 13 years at Infor working with Infor OS applications, especially Infor Data Fabric. I’ve recently moved into a Development role where I focus on building enablement content for customers, partners, and fellow Inforians. I’m always happy to chat about Infor... Read More →

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

All ERPs, Data Management, Reporting & Analytics

11:15am CDT

(256) Vendor Inventory Feeds 2.0: Integrating Supplier Data into ERP & eCommerce

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

Real-time inventory visibility is no longer a competitive advantage — it's a baseline expectation. Yet for many distributors and resellers, integrating supplier inventory feeds into ERP systems and eCommerce platforms remains a tangled web of inconsistent formats, unreliable data, and manual workarounds. This session takes a hard look at where vendor inventory integration stands today and what it takes to get it right.

We'll move beyond the basics and explore next-generation approaches to ingesting, normalizing, and syncing supplier data across your tech stack — from automating feed processing and handling format variability to managing update frequency, error reconciliation, and inventory accuracy at scale. Real-world examples will illustrate how organizations are eliminating the gaps between what suppliers provide and what your systems and customers actually need.

Attendees will walk away with a practical framework for evaluating their current integration maturity, identifying the most common failure points, and building a more resilient, automated supplier data pipeline — one that powers both operational efficiency and a better online buying experience.

Speakers

Brendan Cameron

Head of Manufacturing & Distribution, Americaneagle.com

https://www.americaneagle.com/speakers/brendan-cameron

Brendan is a Strategic Accounts Director at Americaneagle.com currently working on numerous sites in the B2B and B2C marketplaces. He has experience working with clients both large and small, and managing highly-c... Read More →

Christie Piazza

Digital Integrations Manager, Centro, Inc.

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

All ERPs, Ecommerce / Digital Marketing, Data Management

11:15am CDT

(268) Document Output Management and Managing Forms Templates in IDM

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

IDM Output Management allows an administrator to create Form Templates that can be used with Forms Printing from CSD. This session will cover creating Forms Templates, utilizing the Microsoft Word add-in, and uploading to IDM for Forms Printing.

Speakers

Roger Realsen

Director of Cloud Technologies, Tridex Systems

Roger Realsen is a 30+ year veteran of using, supporting, and modifying Infor SX.e and CloudSuite Distribution. He began his career as a customer in 1993 where he worked in various roles including: Developer, Modification Designer, Trainer, Project Manager, Business Consultant and... Read More →

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

All ERPs, Document Management, Technical

11:15am CDT

(330) Best Practices: Building your Digital Experience using InforOS

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

When users have to jump between screens, apps, and inboxes, productivity suffers. This session shares best practices to create a harmonized digital experience—role-based, task-centered, and actionable—using Infor OS capabilities. Distributors will learn how to surface the right insights, alerts, and next-best actions directly in the flow of work, reducing training time and accelerating adoption. Leave with proven design principles and practical examples that help unify your user experience across departments and locations.

Speakers

Brian Nigri

Infor, Infor

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

All ERPs, Technical

11:15am CDT

(347) Managing APIs

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

APIs are the connective tissue of modern distribution ecosystems—eCommerce, 3PLs, carriers, marketplaces, and customer integrations. This session shows how to manage APIs in a way that creates harmony across security, performance, versioning, and change control. Distributors will learn practical governance patterns to reduce break/fix incidents, speed partner onboarding, and safely scale integrations. Expect guidance you can apply whether you’re just getting started or already managing dozens of endpoints.

Speakers

Carsten Steinhoefel

Principal Solution Architect, Infor

Sheryll Limmex

Principal Solution Architect, Infor

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

All ERPs, Technical

11:15am CDT

(354) 5 ION scripts that will supercharge your dataflows

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

ION is powerful—but sometimes mapping alone just isn’t enough. In this session, we’ll build 5 reusable ION Script patterns that solve real-world problems. Walk away with 5 drop-in templates,

Speakers

Rob Thayer

Sr. Technical Consultant, NSA

Rob has been working in technology since 1993 and joined NSA in 2019. His experience with Infor Distribution dates back to 2006, supporting customers across the US and Canada. He enjoys building relationships with NSA clients in order to help them achieve their business goals. With... Read More →

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

All ERPs, Technical

11:15am CDT

(108.2) Exciting New Functionality in CSD (Also occurs at 8am Tuesday)

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

This session will guide you through the exciting new features in Infor Cloudsuite designed to improve your workflow, boost productivity, and enhance user experience.

Speakers

Sally Main

Solutions Consultant, Principal, Infor

Infor

Julie Baltes

Sr. Director Development, Infor

Julie is a Sr. Director of Software Development for Infor, with more than 20 years of expertise focused on Distribution. She had experience with many aspects of enterprise Distribution solutions, including development, support, quality assurance, business analysis, and enterprise... Read More →

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

CSD / SX.e, General ERP

11:15am CDT

(151) Planning the Perfect Event: CSD Event Triggers and Actions

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

Learn how to create custom IDM Document Types and connect them to CSD functions using the Document Management context app. This session walks through practical examples that show how to streamline document organization, improve access to critical files, and embed document management directly into your workflows. Attendees will leave with a clear understanding of how to tie documents to processes for greater efficiency and control.

Speakers

Andrew Miller

Managing Consultant, Aktion Associates

Lead developer of CSD and SX.e for the supply chain division of Aktion Associates. Core competencies include Infor ION and BOD development, CSD extensions for frontend functionality and backend Progress development and upcoming v12 PostgreSQL changes for CSD.

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

CSD / SX.e, General ERP

11:15am CDT

(217) How YOU can use Agentic AI in your daily workflow in distribution

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

AI assistants that understand ERP systems are here — but most distribution businesses are still figuring out what to actually do with them. This session skips the hype. Through live demonstrations, we'll show how modern AI tools can write custom CSD data extracts, answer specific questions like pricing, and design system integrations — and walk through what it takes to get started without a large IT project.

Whether you're evaluating options or ready to build, you'll leave with a realistic picture of what's possible in your operation today. This session will teach you what tools are available, what processes you can implement and how you can maximize modern AI tooling today.

Speakers

Jeremiah Curtis

Director of Operations, Expertek

Jeremiah Curtis is Director of Operations at Expertek Systems Inc., where he leads the professional services and support teams serving the Infor distribution community. With nearly 30 years in enterprise technology — including over two decades at Infor Global Solutions — Jeremiah... Read More →

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

CSD / SX.e, General ERP, Technical

11:15am CDT

(220) Give Order Entry a Boost - Revisiting Lesser Used Features

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

Order Entry has been enhanced beyond any other element of CSD. Often times we learn the basics but never revisit the standard functionality that may not have been critical to learn out of the gate. This session will focus on how you can take advantage of some of the powerful but lesser used features and functions such as enhanced Order Entry methods, invoice verification, and pricing worksheet functionality.

Speakers

Errin Bray

Solutions Architect, Central Data

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

CSD / SX.e, Sales / Quoting / Order Entry

11:15am CDT

(305) Serials, Lots, Kits- OH MY!

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

This session explores the fundamentals and must-know aspects of utilizing this functionality in CSD as well as TWL. Come to this session to understand the do's and don'ts of serials, lots, and kits and how they can work for you vs against you.

Speakers

Lauren Bruckler

Consultant, ASW Global Consulting

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

CSD / SX.e, WMS / ISM / Operations

11:15am CDT

(362) CloudSuite Distribution: EDI

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

The New Paradigm. EDI using Business Object Documents (BODs) and API calls. In General, CSD does not support Flat File EDI processing. This session will review the CSD required setup for EDI (some new and some legacy), Review the most common transaction sets and how they translate from flat file Processing to BOD processing. We will review ION set up for EDI and review some EDI data flows for EDI processing transactions.

Speakers

Jim Hatch

Senior Consultant, Tridex Systems

Jim Hatch is s 35 year veteran of using, supporting, and modifying Infor SX.e and CloudSuite Distribution. He began his career as a customer then transitioned to Infor where he worked in various roles including: Developer, Modification Designer, Trainer, Project Manager, Business... Read More →

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

CSD / SX.e, Technical, EDI

11:15am CDT

(155) Strategic Supply Chain Planning for M3 ERP customers in a World of Continuous Disruption

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

Learn how strategic supply chain planning with M3 ERP helps organizations respond proactively to ongoing disruption, improving resilience, visibility, and decision-making across complex global supply networks

Speakers

John Mercer

Solution Consultant, Supply Chain Planning, Infor

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

CSDE / M3, General ERP

11:15am CDT

(358) Process Mining for CSDe and M3

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

This session introduces participants to the process mining capabilities within Infor Process Intelligence. Attendees will learn how process mining provides deep visibility into actual process execution by comparing actual process execution against organizational standards. The session will highlight how mining tools uncover deviations, analyze root causes, and identify bottlenecks that impact efficiency and cycle times.

Speakers

Suresh Jayaraman

SVP of Product Management, Infor

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

CSDE / M3, Technical

12:00pm CDT

Lunch in Legends Ballroom

Thursday May 21, 2026 12:00pm - 1:15pm CDT

TBD

Join us for a healthy lunch in the Legends Ballroom (2nd floor)

Thursday May 21, 2026 12:00pm - 1:15pm CDT
TBD

Common Activities, Meals / Refreshments / Networking

Area Meals / Refreshments / Networking

1:00pm CDT

TECH DAY: Engineering the Experience: Widgets, Workspaces, and Infor Portal

Thursday May 21, 2026 1:00pm - 5:00pm CDT

Music Row 5

This session demonstrates how to extend the Infor user experience using context-aware widgets and Workspaces that respond to user actions and surface the most relevant data. You’ll learn how to design and deploy widgets that combine key information, actions, and metrics into a single, streamlined view. We’ll also cover essential Infor Portal capabilities—including branding, navigation, workspace configuration, announcements, and security—along with practical tips to improve usability while reducing administrative effort and maintenance overhead.

Speakers

Paul Horne

Sr. Director Product Management, Infor OS, Infor

Paul is Sr. Director of Product Management for several OS Products including Infor Mongoose and Portal His focus is on citizen development and creative business solution delivery, with toolsets for the Infor family of products. Paul has more than 30 years in industry including 20... Read More →

Sheryll Limmex

Principal Solution Architect, Infor

Thursday May 21, 2026 1:00pm - 5:00pm CDT
Music Row 5

TECH DAY, Technical | CSD / SX.e, Technical | CSDE / M3, Technical

1:00pm CDT

TECH DAY: Revolutionize Your Operations: Unleashing the Power of Infor Enterprise Automation with RPA and iPaaS

Thursday May 21, 2026 1:00pm - 5:30pm CDT

Music Row 3

Discover how Infor Enterprise Automation leverages RPA and iPaaS to automate repetitive tasks and orchestrate end-to-end business processes. This session will highlight practical use cases that show how automation can connect systems, accelerate workflows, and improve operational efficiency.

Speakers

Carsten Steinhoefel

Principal Solution Architect, Infor

Phil Knott

Sr Director, Development, Infor

Thursday May 21, 2026 1:00pm - 5:30pm CDT
Music Row 3

TECH DAY, Technical, AI & Automation | CSD / SX.e, Technical, AI & Automation | CSDE / M3, Technical, AI & Automation

1:00pm CDT

TECH DAY: Unveiling the Data Fabric: Centralizing, Securing, and Empowering Enterprise Data

Thursday May 21, 2026 1:00pm - 5:30pm CDT

Music Row 4

This session explains the core concepts and components of Data Fabric. You’ll learn how the security model controls access so the right users and systems see the right data. We’ll then walk through practical use cases that demonstrate how Data Fabric supports custom widgets, reporting, integrations, and external tools. The session concludes with an overview of recent enhancements and a look ahead at upcoming capabilities.

Speakers

Jill Papendick

Manager - Infor OS Global Enablement, Infor

Kevin Heiman

Sr Product Director, Infor

Thursday May 21, 2026 1:00pm - 5:30pm CDT
Music Row 4

TECH DAY, Technical, Data Management | CSD / SX.e, Technical, Data Management | CSDE / M3, Technical, Data Management

7:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

8:00am CDT

9:15am CDT

9:25am CDT

9:25am CDT

9:45am CDT

9:45am CDT

10:00am CDT

10:00am CDT

10:00am CDT

10:00am CDT

10:00am CDT

10:00am CDT

10:00am CDT

10:00am CDT

10:00am CDT

10:00am CDT

10:00am CDT

10:00am CDT

10:00am CDT

10:00am CDT

10:00am CDT

10:00am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

12:00pm CDT

1:00pm CDT

1:00pm CDT

1:00pm CDT

Get help with the event