Why that symmetry is your biggest Customer Experience opportunity and why AI is the only solution that can fix both sides at once In every other transaction, your operational pain is invisible to your customer. For example, they order how they want and you absorb the friction. Returns break that pattern: for the first time the pain is mutual, which makes automation not just an efficiency play but a direct competitive weapon. This session shows how AI is closing both gaps simultaneously.
Midwest Wheel and 400+ distributors are using Wholesail to streamline the entire AR lifecycle — from credit applications and risk scoring to collections and payments — all on one platform.
See how a no-cost, pre-built Infor CSD integration gives customers 24/7 account visibility and self-service payments, saves your AR team hours through automated reconciliation, and gives sales real-time insight into customer payment behavior. The result: faster cash, smarter credit decisions, and an AR function that actually supports growth.
