Harmony at TUG CONNECTS 2026

Harmony at TUG CONNECTS 2026

For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com

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7:00am CDT

Breakfast in Legends Ballroom TBD Registration Desk Open TBD

8:00am CDT

(124) Fundamentals of Generative AI TBDJim Spellos (132) Exploring Enterprise Automation with Infor TBDCarsten Steinhoefel • Tanya Gonzalez (166) Management by Objective, Operational Excellence and Smart Measurement with Grant W. Howard TBDGrant Howard (231) eCommerce Project Management: Prioritizing When Everything Is Urgent TBDMolly Williams • Peter Polak, Atwix • Jeremy Ott (350) Infor RPA & Microsoft Power Automate TBDBrandon Watson (406) Turtle Accelerates Quoting and Grows Their Top and Bottom Lines TBDAung Latt (146) Your Screen, Your Style: Personalizing CSD TBDNicole Tack (152) Value+ Solutions for CSD: What it Is and What it Does TBDBrian Nigri • Brandy Alderman • Max Fisher (216) Advanced Pricing Setup and Strategies TBDDella Coffelt (246) Cleaner Data, Better Decisions: Maintaining Product, Vendor and Customer Records TBDDawn Marie Balukonis (275) Ordering Controls 101: Essential Keys for Managing Your Inventory TBDTony Bruckler (281) TWL Inventory Counts TBDJerrold Griffus (302) ISM: Service Workflow Automation TBDScott Westrum (332) New models in M3 (Item restriction, API security, Supplier Rebates, Smart traceability) TBDMike Fletcher • Mikael Forsman (374.1) Hands-on Lab: M3 Experience Designer Basics - Part 1 (Part 2 occurs at 8am Thursday) TBDPeter Johansson • Gustaf Persson (910) Executive Summit Breakfast TBD

8:45am CDT

Open time in Solutions Center TBD

9:00am CDT

(606) Spark Session: What’s Really Happening Between Your Systems? Theater 2, Solutions CenterFrancisco Reyes, Atwix (603) Spark Session: Game Changers! The CSD Extensions You Need to Know Theater 1, Solutions CenterKareena Dong, Acumen Group (911) Leading Forward: Using Today's Tools to Build a Better Tomorrow. (Executive Summit Only) TBDSara Weith

9:15am CDT

(501) Sales and Inventory Visibility Built Into Your Birst Environment | A Back to Birst Session Cumberland 1-2Craig Vigor • Victoria Christiansen • David Murphy, Agile Dragon • Bill Payne (529) The Best Just Got Better — Introducing the New AI-Enabled WebAccess Music Row 4Raymond Brooks (536) AskQ - ChatGPT for Infor CSD Mockingbird 1Mark Henson, OrangeQuery (544) Why TMS Is the Smartest System You’ll Add This Year Mockingbird 4Kyle Norg (504) The Kodaris AI Platform: Artificial Intelligence With a Purpose Broadway A-BTony Zakula • Michael Mazzoni (511) Transform Your Current Business and Secure Your Future with Advanced Profitability and Productivity Solutions Music Row 3Tim Plotner • Brian Lombardo (516) CSD Workshop - Expertek’s Strategic Pricing Tool Build to Solve your Pricing Problem Music Row 5Andrew Mostello (534) Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Cumberland 3Allyson Larson, Bluemeteor (540) How ROC Commerce’s Digital Factory Turns Customers into Long-Term Partners Mockingbird 2Michael Benedict, ROC Commerce (542) Wholesail + Infor CSD: Smarter Onboarding, Better Credit Decisions, Faster Payments Mockingbird 3Eli Chait, Wholesail (554) Partner Demo - Nuvo Old Hickory

9:20am CDT

(618) Spark Session: Beyond Sales Order Entry - Automating Key Operational Workflows Theater 2, Solutions CenterDylon Chafin, Canals (613) Spark Session: Stop guessing, start showing up: how to make AI search work for your B2B brand Theater 1, Solutions CenterJonathan Tenpenny, Americaneagle.com

9:40am CDT

(610) Spark Session: Sales Tax Risk is Growing: Are You Keeping Up? Theater 1, Solutions CenterAndy Hall, Avalara (616) Spark Session: CLEAR: A Framework for Becoming Data Driven with AI Theater 2, Solutions CenterMark Henson, OrangeQuery

10:00am CDT

(602) Spark Session: Knowing Your CSD Users Are Ready Before Go-Live | A Back to Birst Session Theater 1, Solutions CenterVictoria Christiansen • David Murphy, Agile Dragon (612) Spark Session: Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Theater 2, Solutions CenterAllyson Larson, Bluemeteor

10:30am CDT

General Session in the Country Music Hall of Fame Theater TBD

12:00pm CDT

Lunch in Legends Ballroom TBD

1:15pm CDT

(502) GL Reporting That Matches the Board's Expectations | A Back to Birst Session Broadway A-BChing Cooper • Bill Payne (514) A Siriusly Deep Dive: Gain Full Control OverYour ERP, eCommerce, & Data Flows Music Row 2Slava Kravchuk (520) Smarter Sales and Operations Insights with Phocas Cumberland 1-2Alexa West • Alex West (522) Automate Tax Compliance from Calculation to Filing Music Row 3Michael Dominguez, Avalara (527) UnForm v11 – AI Powered Document & Data Entry Automation Music Row 4Paul Boushell • Allen Miglore (546) Fix the Friction: Modernizing Quote-to-Cash with Conexiom Cumberland 5Logan Luptak (548) A Smarter Way to Automate Procure-to-Pay Mockingbird 4Brian Finks (550) Smarter Inventory. Stronger Growth. How Modern Distributors Improve Service while Freeing up Capital Cumberland 6Matt Bordes (552) Unlock the Power of AI in Infor CRM SLX for your sales, service, marketing and operations Old HickoryBryan Marks (518) Introducing CD Audit and CD Schedule Music Row 5Daryl Ziegelman (531) Toss the Spreadsheets; IncentViz Redefines Commission and Rebate Management! Cumberland 3Marty Rhodes (539) Five Departments. One Transaction. Zero Automation - Until Now: How AI Is Eliminating the Real Cost of Manual Returns Mockingbird 1Ben Firman, Continuum (541) How ROC Commerce’s Digital Factory Turns Customers into Long-Term Partners Mockingbird 2Michael Benedict, ROC Commerce (543) Wholesail + Infor CSD: Smarter Onboarding, Better Credit Decisions, Faster Payments Mockingbird 3Eli Chait, Wholesail (545) CSD Extensions - Know Your Options & See What's New! Cumberland 4Kareena Dong, Acumen Group

1:45pm CDT

(912) Infor Executives Roundtable (Executive Summit Only) TBDInfor Executive Team

2:00pm CDT

(125) The Practical AI Stack: Agents, Skills, and Modern Workflows TBDJim Spellos (134) Infor OS: Artificial Intelligence - AI, GenAI, Agentic AI TBDAlyssa Hall (263) Infor Document Management: Latest Processing and Analytical Capabilities TBDSomasundaram, Rohan • Tanya Gonzalez (304) WMS Product Overview and Roadmap TBDJerry Beaston (402) Simplifying and Modernizing Their Technology Footprint: How Tropic Supply Is Replacing Point Solutions With the Kodaris Platform TBA (100.2) Charting the Course: Your CSD Roadmap Unlocked! (Also occurs at 2pm Tuesday) TBDChris Weaver • Brandy Alderman • Julie Baltes (110) 13 Hidden Gems IV: Hidden in Harmony (The Sequel to the Sequel… to the Sequel!) TBDJohn Kociuba (147) Implementing the Infor Standard Workspaces TBDDelaney Neubauer (225) Process Mining in Depth: Order to Cash - A Deep Dive into the Sales Side of Process Mining TBDSiddharth Chalasani • Suresh Jayaraman (273) Dead Stock, Surplus – Roundtable TBDJosh Serwe (284) One-Time Costs, Special Line Types, and Non-Stock – When to Use What TBDDawn Marie Balukonis (377) Hands-on TWL Lab - Part 1 TBDTony Bruckler (204) M3 Finance Management for the North American Markets TBDAndreas Barkarö (335) Configuration Management TBDMike Fletcher • Gustaf Persson

2:30pm CDT

(913) From Disruption to Dominance: Strategies for the Next Era of Distribution (Executive Summit Only) TBDSteve Levy • Rick Rider

2:45pm CDT

Afternoon Break in the Solutions Center TBD

3:00pm CDT

(601) Spark Session: What Changed, Who Changed It, and When | A Back to Birst Session Theater 1, Solutions CenterVictoria Christiansen • David Murphy, Agile Dragon (604) Spark Session: Stop guessing, start showing up: how to make AI search work for your B2B brand Theater 2, Solutions CenterJonathan Tenpenny, Americaneagle.com

3:30pm CDT

(914) Executive Summit Wrap-up TBAKent Justice (104) The Future of Data Management & Transformation: Optimize Margins and Improve Customer Service TBDBrad Symaka • Sam Zalat (122.1) AI for Distribution - How Our Customers are Using It (Also occurs at 10am Thursday) TBDBrian Nigri • Brandy Alderman • Max Fisher (161) Creating a Culture of Continuous Improvement TBDSara Weith (252) Product Data That Sells: What Manufacturers Need to Provide and the 10 Attributes That Matter Most TBDBrendan Cameron (150) Workflows 101 TBDAndy Oberschmidt (276) No GPS Required: Navigating the CSD Demand Center TBDBrandy Meeker (280) Cycle Counting: The Daily Routine That Changes Everything TBDBrent Knull (303) Production Tools in CSD - Kit Production versus Value Add TBDDelaney Neubauer (322) Keep CSD Running at its Best! TBDBrian Jones • Sergio Garcia (342) 10 Game-Changing CSD Extensions I Would Implement if I Were a Customer TBDJohn Kociuba (378) Hands-on TWL Lab - Part 2 TBDTony Bruckler (207) What's New in A/P TBDAndreas Barkarö (321) The Development Process and How to Managing Monthly Releases TBDOle Rasmussen

4:30pm CDT

(126) Building a Successful AI solution - What it Takes to Succeed in the AI Journey TBDTiffany Canada • Max Fisher • Tanya Gonzalez (333) What's New in ION Integrations TBDJill Papendick • Sheryll Limmex (340) Advanced Extensibility with Mongoose and Workspaces TBDPaul Horne • Carsten Steinhoefel (356) Infor OS ION: Processes Available Inside the ION Desk Application TBDBrandon Watson (392) Sip, Connect, Succeed: Women in Distribution Social Hour TBDSara Weith • Della Coffelt (140) Top 10 Reports for Newbies TBDBrian Kelly (170.2) Mergers & Acquisitions - Part 2 (Part 1 occurs at 4:30pm Tuesday) TBDCarol Shinya • Kathy Lundquist (205) Month-end and Year-end Reporting TBDSteve Bloesing (258) SAAMM- Understanding and how to use Mass Maintenance tools TBDErrin Bray (282) TWL Inventory Best Practices-Cycle Counting, Physicals, and More TBDBrian Munday (285) Storeroom Overview - Managing Customer Inventory TBDDiane Dunbar • Brandon Stacken (310) Managing a TWL Warehouse - Daily, Weekly Admin tasks TBDJerrold Griffus (346) Enhancements Roundtable: An open Discussion with Infor on How to Handle CSD Enhancements TBDBrian Nigri • Chris Weaver • Brandy Alderman • Julie Baltes (379) Hands-on Lab - Tridex Mobile Apps TBDRoger Realsen • Mark Jelencic (158) Ask the Experts Panel - Infor-Led Roundtable TBDOle Rasmussen • Mike Fletcher • Steve Levy

6:00pm CDT

An Evening in the Hall of Fame TBD