Harmony at TUG CONNECTS 2026

Most companies rely on multiple systems, ERP, eCommerce, CRM, but lack visibility into how data actually flows between them. In this session, we’ll introduce you to Sirius, designed to connect and control your systems while giving you full transparency into your data. This is a quick look at how businesses can reduce errors, improve operations, and unlock more value from their existing technology.

From handling every inquiry that comes into a rep’s inbox (not just orders and quotes), to Accounting and Purchasing, Canals is fast becoming the end-to-end Operating AI for distributors. Come for an overview of how our suite of AI tools is helping distributors maximize operational efficiency and visibility.

Key takeaways:
1. New AI-powered workflows for customer inquiries, PO-to-receipt tracking, Accounts Receivable, and more
2. Benefits on response time, customer satisfaction and cost savings
3. How a single partner for AI workflow automation connects your teams

Most companies have more dashboards, reports and data than ever before, yet still struggle to become truly data driven.

In this session, we introduce CLEAR, a practical framework for improving data adoption and making AI genuinely useful within the business. We will explore why many analytics and AI initiatives fail to drive real business impact, and the key principles that help organizations turn data into action.

Designed for both business and technical audiences, this session focuses on practical ideas that can be applied regardless of where you are in your AI and analytics journey.

Distributors rely on Infor to run their business, but turning product data from multiple sources like AD, IDEA, and supplier files into eCommerce-ready content is where things break down. In this session, we will show how leading distributors are closing that gap by transforming and automating product data across their Infor ecosystem. This shift moves teams away from manual spreadsheets and toward scalable, zero-touch processes that power better digital experiences.

3 Key Takeaways:

• Where it breaks: Why product data challenges in Infor environments are caused by the transformation layer, not the ERP
• How to fix it: A practical approach to connecting multiple data sources into clean, structured product content
• What’s next: How to reduce manual effort and deliver eCommerce-ready data faster with a zero-touch approach

Your buyers aren't just Googling anymore — they're asking ChatGPT, Copilot, and Gemini to recommend solutions, compare vendors, and explain complexities in the market. If your brand isn't part of those answers, you're invisible at the moment it matters most. In this SPARK session, you'll learn how AI answer engines actually decide what to surface, why traditional SEO tactics may fall short in an LLM-driven world, and quick wins you can act on right away — from structuring content for AI readability to building the authoritative, third-party presence that LLMs trust. No fluff, no theory: just a practical playbook for anyone managing a B2B digital presence.