Harmony at TUG CONNECTS 2026: Full Schedule

For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com

8:00am CDT

(382) Hands-on Lab - Infor OS Applications and Introduction

Tuesday May 19, 2026 8:00am - 8:45am CDT

CloudSuite Infor OS is required to access any ERP, including CSD, but what is it? This session will allow you get your hands on a LIVE CloudSuite Infor OS environment!

Speakers

Brandon Watson

VP, Tridex Systems

Tridex Systems is an Infor Alliance Partner working in the Distribution space for 17 years. We can help with on-prem network and server support, also CSD Migrations and anything to deal with CloudSuite InforOS and all of the tertiary applications.

Tuesday May 19, 2026 8:00am - 8:45am CDT
TBD

All ERPs, Hands-On Lab, Technical

2:00pm CDT

(262) Infor Document Management for Users & Administrators

Tuesday May 19, 2026 2:00pm - 2:45pm CDT

TBD

Infor Document Management (IDM) provides a central repository of documents, with many ways of accessing and uploading documents, for users. Backend Administration for IDM has many available settings and tools, including but not limited to: ACL’s, API’s Control Center, Utilities JAR, and Stream Serve Adapter.

Speakers

Brandon Watson

VP, Tridex Systems

Tuesday May 19, 2026 2:00pm - 2:45pm CDT
TBD

All ERPs, Document Management, Technical

3:30pm CDT

(352) Infor OS API Gateway

Tuesday May 19, 2026 3:30pm - 4:15pm CDT

TBD

ION API can be used for internal or external resources and is a vital piece for many integrations. Join this session to find out why, as we cover the Standard API’s available for the common Infor Applications and Components. We will also review Third-Party API’s, OAuth Security, and how to test against the API’s for development purposes.

Speakers

Brandon Watson

VP, Tridex Systems

Tuesday May 19, 2026 3:30pm - 4:15pm CDT
TBD

All ERPs, Technical, AI & Automation

4:30pm CDT

(320) Infor Platform Technology Overview

Tuesday May 19, 2026 4:30pm - 5:00pm CDT

TBD

Join for a high-level look at the core technologies that power the Infor platform and how they work together. Participants will explore the foundational platform services and extensibility options that support modern Infor solutions.

This session is ideal for technical and business audiences looking to better understand the platform’s capabilities and how to leverage them effectively.

Speakers

Carsten Steinhoefel

Principal Solution Architect, Infor

Jill Papendick

Manager - Infor OS Global Enablement, Infor

I’ve spent the past 13 years at Infor working with Infor OS applications, especially Infor Data Fabric. I’ve recently moved into a Development role where I focus on building enablement content for customers, partners, and fellow Inforians. I’m always happy to chat about Infor... Read More →

Sheryll Limmex

Principal Solution Architect, Infor

Tuesday May 19, 2026 4:30pm - 5:00pm CDT
TBD

All ERPs, Technical

4:30pm CDT

(324) A Day in the Life of IT and Introducing CloudSuite Into Your Environment

Tuesday May 19, 2026 4:30pm - 5:00pm CDT

TBD

Finding more time in your day to manage an additional layer of technology with Infor OS will be challenging but the opportunity to integrate that technology into the business can and will provide great value for your company.

Speakers

Matt Petty

President, Tridex Systems

At Tridex Systems we focus on Enterprise Cloud Services that complement and supplement our customers business and IT organizations. As an Infor Alliance Partner and with a nationwide workforce experienced in application, development, technical and management consulting, our people... Read More →

Tuesday May 19, 2026 4:30pm - 5:00pm CDT
TBD

All ERPs, Technical, Data Management, General ERP

8:00am CDT

(350) Infor RPA & Microsoft Power Automate

Wednesday May 20, 2026 8:00am - 8:45am CDT

TBD

Learn how Infor RPA and Microsoft Power Automate can reduce manual work and standardize repeatable processes through automation. This session highlights how each platform approaches workflow design, where cloud versus desktop automation fits, and practical patterns for connecting systems and handling exceptions—so you can confidently evaluate use cases and start building.

Speakers

Brandon Watson

VP, Tridex Systems

Wednesday May 20, 2026 8:00am - 8:45am CDT
TBD

All ERPs, Technical, AI & Automation

2:00pm CDT

(134) Infor OS: Artificial Intelligence - AI, GenAI, Agentic AI

Wednesday May 20, 2026 2:00pm - 2:45pm CDT

TBD

Distributors are being asked to move faster, serve better, and do more with the same teams. In this session, learn how Infor OS brings AI, GenAI, and the next wave - agentic AI - into harmony with your data, workflows, and user experience. We’ll translate the hype into practical distribution outcomes: faster decisions, fewer manual touches, improved service levels, and scalable productivity. You’ll leave with a clear mental model of what each “AI” category does, where it fits in your landscape, and how to prioritize use cases that drive measurable value.

Speakers

Alyssa Hall

Solutions Consultant, Infor

As a Solutions Consultant on Infor’s Tech & Innovations Team, I help organizations unlock the full power of Infor OS, the Velocity Suite, and advanced technologies. Whether you’re looking to modernize, optimize, or innovate, I’d love to connect and dive into the possibilities... Read More →

Wednesday May 20, 2026 2:00pm - 2:45pm CDT
TBD

All ERPs, AI & Automation, Technical

4:30pm CDT

(333) What's New in ION Integrations

Wednesday May 20, 2026 4:30pm - 5:15pm CDT

TBD

Integration is where harmony is either achieved—or lost. Join this session for the latest in ION integrations, including updates that help distributors connect applications with less custom code, better monitoring, and faster troubleshooting. We’ll cover modern integration patterns that reduce fragility and accelerate change, so you can onboard new partners, add capabilities, and keep data consistent across systems. Walk away with actionable ideas to improve reliability and reduce integration “noise” that slows operations.

Speakers

Jill Papendick

Manager - Infor OS Global Enablement, Infor

Sheryll Limmex

Principal Solution Architect, Infor

Wednesday May 20, 2026 4:30pm - 5:15pm CDT
TBD

All ERPs, Technical

4:30pm CDT

(340) Advanced Extensibility with Mongoose and Workspaces

Wednesday May 20, 2026 4:30pm - 5:15pm CDT

TBD

Discover how Infor Mongoose can be used to create custom widgets that enhance the Infor OS Portal experience. This session highlights how purpose-built widgets can surface critical insights, and focus user attentionwithin Portal workspaces. You’ll see approachable design concepts that show what’s possible—often without writing code.

Speakers

Paul Horne

Sr. Director Product Management, Infor OS, Infor

Paul is Sr. Director of Product Management for several OS Products including Infor Mongoose and Portal His focus is on citizen development and creative business solution delivery, with toolsets for the Infor family of products. Paul has more than 30 years in industry including 20... Read More →

Carsten Steinhoefel

Principal Solution Architect, Infor

Wednesday May 20, 2026 4:30pm - 5:15pm CDT
TBD

All ERPs, Technical

4:30pm CDT

(356) Infor OS ION: Processes Available Inside the ION Desk Application

Wednesday May 20, 2026 4:30pm - 5:15pm CDT

TBD

ION Desk is responsible for all Business Object Documents (BODs) inbound and outbound to all applications using BODs. This session will review the different processes available inside of the ION Desk application. With examples of Alerts for High Dollar Sales Orders or Task for Releasing Orders on Credit Hold, with a click of a button from the Portal, Tablet or Mobile Device. This is the replacement for Event Manager!

Speakers

Brandon Watson

VP, Tridex Systems

Wednesday May 20, 2026 4:30pm - 5:15pm CDT
TBD

All ERPs, Technical, AI & Automation

8:00am CDT

(241) Infor OS Data Fabric and DataPond

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Infor Data Fabric is a centralized and secure data repository that gets updated by CSD records, and also other Infor Applications (IE - ISM, Mongoose). This session will cover populating DataLake, from CSD, and the different ways to gain access to the data, including our own new DataPond V2.0 ETL Tool.

Speakers

Brandon Watson

VP, Tridex Systems

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

All ERPs, Data Management, AI & Automation, Technical

8:00am CDT

(351) Unlocking Hyperautomation: RPA and AI Powering Your Business Flows in Infor OS

Thursday May 21, 2026 8:00am - 8:45am CDT

TBD

Hyperautomation isn’t about bots—it’s about harmonizing people, systems, and decisions. Learn how to pair RPA with AI in Infor OS to automate high-volume, exception-driven distribution work: customer setup, pricing updates, order validations, invoice matching, and more. We’ll focus on where automation pays back fastest, how to avoid “bot sprawl,” and how to design flows that are resilient when conditions change. Expect a distributor-first playbook for reducing cost-to-serve while improving accuracy and responsiveness.

Speakers

Sergio Toxqui

Technical Solutions Consultant, Infor

Thursday May 21, 2026 8:00am - 8:45am CDT
TBD

All ERPs, Technical, AI & Automation

10:00am CDT

(359) CloudSuite and InforOS Utilization and Overages

Thursday May 21, 2026 10:00am - 10:45am CDT

TBD

Infor CloudSuite is a shared system. There are limits that Infor places on features and functions that vary depending on your version of InforOS. Learn how to view your CloudSuite utilization, what the metrics mean, and how to track down things that might be causing overages.

Speakers

Brian Jones

VP Technology, NSA

Thursday May 21, 2026 10:00am - 10:45am CDT
TBD

All ERPs, Technical

11:15am CDT

(268) Document Output Management and Managing Forms Templates in IDM

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

IDM Output Management allows an administrator to create Form Templates that can be used with Forms Printing from CSD. This session will cover creating Forms Templates, utilizing the Microsoft Word add-in, and uploading to IDM for Forms Printing.

Speakers

Roger Realsen

Director of Cloud Technologies, Tridex Systems

Roger Realsen is a 30+ year veteran of using, supporting, and modifying Infor SX.e and CloudSuite Distribution. He began his career as a customer in 1993 where he worked in various roles including: Developer, Modification Designer, Trainer, Project Manager, Business Consultant and... Read More →

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

All ERPs, Document Management, Technical

11:15am CDT

(330) Best Practices: Building your Digital Experience using InforOS

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

When users have to jump between screens, apps, and inboxes, productivity suffers. This session shares best practices to create a harmonized digital experience—role-based, task-centered, and actionable—using Infor OS capabilities. Distributors will learn how to surface the right insights, alerts, and next-best actions directly in the flow of work, reducing training time and accelerating adoption. Leave with proven design principles and practical examples that help unify your user experience across departments and locations.

Speakers

Brian Nigri

Infor, Infor

I have dedicated my almost 30-year career at Infor to helping distributors succeed in our ever-changing technology environment. My most recent focus has been in cloud technologies which can help drive transformations though innovations in Process Automation, Analytics, and Artificial... Read More →

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

All ERPs, Technical

11:15am CDT

(347) Managing APIs

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

APIs are the connective tissue of modern distribution ecosystems—eCommerce, 3PLs, carriers, marketplaces, and customer integrations. This session shows how to manage APIs in a way that creates harmony across security, performance, versioning, and change control. Distributors will learn practical governance patterns to reduce break/fix incidents, speed partner onboarding, and safely scale integrations. Expect guidance you can apply whether you’re just getting started or already managing dozens of endpoints.

Speakers

Carsten Steinhoefel

Principal Solution Architect, Infor

Sheryll Limmex

Principal Solution Architect, Infor

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

All ERPs, Technical

11:15am CDT

(354) 5 ION scripts that will supercharge your dataflows

Thursday May 21, 2026 11:15am - 12:00pm CDT

TBD

ION is powerful—but sometimes mapping alone just isn’t enough. In this session, we’ll build 5 reusable ION Script patterns that solve real-world problems. Walk away with 5 drop-in templates,

Speakers

Rob Thayer

Sr. Technical Consultant, NSA

Rob has been working in technology since 1993 and joined NSA in 2019. His experience with Infor Distribution dates back to 2006, supporting customers across the US and Canada. He enjoys building relationships with NSA clients in order to help them achieve their business goals. With... Read More →

Thursday May 21, 2026 11:15am - 12:00pm CDT
TBD

All ERPs, Technical

8:00am CDT

2:00pm CDT

3:30pm CDT

4:30pm CDT

4:30pm CDT

8:00am CDT

2:00pm CDT

4:30pm CDT

4:30pm CDT

4:30pm CDT

8:00am CDT

8:00am CDT

10:00am CDT

11:15am CDT

11:15am CDT

11:15am CDT

11:15am CDT

Get help with the event