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For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com
Venue: Music Row 4 clear filter
Tuesday, May 19
 

9:15am CDT

(524) EDI Enablement: Special Session for UniLink Customers & EDI Users
Tuesday May 19, 2026 9:15am - 9:45am CDT
If you are already an active EDI user in Infor CSD or SX.e or a current UniLink customer, this is your session. We've set aside this time specifically to hear from you — what's working, what you'd like to see, what problems you need to solve, and where your EDI program is headed next.

We'll spend time exploring EDI enablement opportunities that many of our customers haven't yet tapped — adding trading partners, expanding transaction sets, and identifying gaps in your current EDI footprint that may be leaving efficiency and revenue on the table. You’ll learn about new solutions that our customers have directly influenced and get practical ideas from your peers on getting more value from your EDI integration.

In keeping with this year's theme of Harmony, we've invited trusted Infor VAR partners to join us — because when your EDI integration and ERP environment are aligned, everything else runs smoother. Bring your questions, your challenges, and your ideas. Some of the best solutions in our community have come from customers talking to each other — and we want to create more of that here.

Who Should Attend: Current UniLink customers and any Infor CSD, CSDE or SX.e user actively managing EDI within their organization. Whether you've been an EDI user for one year or fifteen, there's an opportunity in this session for you.
Speakers
avatar for Sarah Butler

Sarah Butler

Director of Professional Services, Unilink
Waiting for description from Sarah Butler
Tuesday May 19, 2026 9:15am - 9:45am CDT
Music Row 4

1:15pm CDT

(521) Simplify Exemption Certificate Management and Reduce Audit Risk
Tuesday May 19, 2026 1:15pm - 1:45pm CDT
Managing exemption certificates manually can create gaps, errors, and audit exposure. In this demo, see how Avalara Exemption Certificate Management helps automate collection, validation, and storage of certificates. Learn how to centralize your process and improve compliance with less manual effort.
Speakers
avatar for Stephen Swagerty

Stephen Swagerty

Snr. Sales Executive, Avalara

Tuesday May 19, 2026 1:15pm - 1:45pm CDT
Music Row 4
 
Wednesday, May 20
 

9:15am CDT

(529) The Best Just Got Better — Introducing the New AI-Enabled WebAccess
Wednesday May 20, 2026 9:15am - 9:45am CDT
For more than 26 years, MaxRecall has helped wholesale distributors bring order to document chaos—improving visibility, tightening processes, and reducing the hidden costs buried in manual workflows. That foundation hasn’t changed. What has changed is how far we can now take it.

We’ve redesigned WebAccess with a clear objective: make document-driven processes faster, more accurate, and easier to manage—without adding complexity to your operation. This is not a feature release. It’s a step forward in how documents are captured, understood, and put to work across your business.

You’ll hear plenty about AI in today’s market. We’ve taken a different approach. Instead of chasing hype, we’ve applied AI where it delivers measurable impact—reducing manual indexing, improving data accuracy, and keeping workflows moving without interruption. The result is a system that works the way your team already operates, only faster and with far less effort.

What Makes the New WebAccess Different
  • Streamlined Document Capture & Indexing: Reduce manual entry with intelligent data extraction that improves speed and consistency. 
  • Batch Processing with Full Visibility: Process high volumes of documents while maintaining real-time insight into status and exceptions.
  • Seamless ERP Integration: Move data from documents directly into your ERP, eliminating rekeying and reducing errors.
  • Simplified User Experience: A redesigned interface built for clarity and efficiency—so your team can get up to speed quickly and stay productive. 
  • Built to Scale with Your Operation: Handle growing document volumes without increasing headcount or operational strain. 
See It in Action

In this live demo session, you’ll get a firsthand look at how the new AI-enabled WebAccess platform performs in real-world scenarios. We’ll walk through the workflows, highlight where time is saved, and show how documents move cleanly through your organization—from capture to completion.

If you’re an existing MaxRecall customer, this is your opportunity to see how the platform has evolved—and how to unlock more value from your current investment. If you’re evaluating document management solutions, you’ll quickly understand what a proven, production-ready system should deliver.

The best just got better.

Join us for the demo and see how the new WebAccess can move your document processes—and your business—forward.
Speakers
avatar for Raymond Brooks

Raymond Brooks

CEO, MaxRecall Technologies

Wednesday May 20, 2026 9:15am - 9:45am CDT
Music Row 4

1:15pm CDT

(527) UnForm v11 – AI Powered Document & Data Entry Automation
Wednesday May 20, 2026 1:15pm - 1:45pm CDT
UnForm Image Manager is a time-tested and affordable solution that automates the capture of scanned and electronic documents. In addition to capturing documents and the data they contain for submission to UnForm Archive and IDM, UnForm translates them into electronic transactions to automate data entry into your Infor ERP.

With Version 11, UnForm introduces Intelligent Document Processing, a new module that utilizes AI-driven capabilities to simplify data extraction and transaction mapping. Trading partner-specific templates are not required, enabling faster implementations and easier maintenance, while preserving the advanced programming flexibility needed for complex workflows.

Attend this session for a look at how to utilize UnForm to:
• Automate processes.
• Achieve faster throughput.
• Enhance accuracy.
• Minimize routine and time-consuming data entry tasks.
Speakers
avatar for Paul Boushell

Paul Boushell

Sales Executive, SDSI / UnForm

avatar for Allen Miglore

Allen Miglore

President, SDSI / UnForm

Wednesday May 20, 2026 1:15pm - 1:45pm CDT
Music Row 4
 
Thursday, May 21
 

1:00pm CDT

TECH DAY: Unveiling the Data Fabric: Centralizing, Securing, and Empowering Enterprise Data
Thursday May 21, 2026 1:00pm - 5:30pm CDT
This session explains the core concepts and components of Data Fabric.  You’ll learn how the security model controls access so the right users and systems see the right data. We’ll then walk through practical use cases that demonstrate how Data Fabric supports custom widgets, reporting, integrations, and external tools. The session concludes with an overview of recent enhancements and a look ahead at upcoming capabilities.
Speakers
avatar for Jill Papendick

Jill Papendick

Manager - Infor OS Global Enablement, Infor
I’ve spent the past 13 years at Infor working with Infor OS applications, especially Infor Data Fabric. I’ve recently moved into a Development role where I focus on building enablement content for customers, partners, and fellow Inforians. I’m always happy to chat about Infor... Read More →
avatar for Kevin Heiman

Kevin Heiman

Sr Product Director, Infor


Thursday May 21, 2026 1:00pm - 5:30pm CDT
Music Row 4
 
Friday, May 22
 

8:00am CDT

TECH DAY: Infor OS: A Year of Innovation and Transformation
Friday May 22, 2026 8:00am - 12:30pm CDT
This session highlights the major enhancements and new features introduced across the core Infor OS services over the past year. Each update is brought to life through practical, real-world examples that show how the capabilities can be used and the value they deliver.
Speakers
avatar for Jill Papendick

Jill Papendick

Manager - Infor OS Global Enablement, Infor
I’ve spent the past 13 years at Infor working with Infor OS applications, especially Infor Data Fabric. I’ve recently moved into a Development role where I focus on building enablement content for customers, partners, and fellow Inforians. I’m always happy to chat about Infor... Read More →
avatar for Phil Knott

Phil Knott

Sr Director, Development, Infor

Friday May 22, 2026 8:00am - 12:30pm CDT
Music Row 4
 


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