Harmony at TUG CONNECTS 2026

Harmony at TUG CONNECTS 2026

For more information about Harmony! TUG CONNECTS 2026, please visit www.tugconnects.com

8:00am CDT

CSD Network Meeting TBDLance Melnik, Expertek Systems • Abi (Franklin) Rockey Products and Pricing Network Meeting TBDBrian Nigri • Kevin Young Assembly & Service - ISM Network Meeting TBDScott Westrum • Ryan Deckard • John Kociuba • Jodie Jones

1:00pm CDT

Finance Network Meeting TBDSteve Bloesing • Kathy Lundquist Inventory Management Group Network Meeting TBDBrandy Meeker • Grant Howard • Mike Prestash • Josh Serwe • Brandy Alderman • Diane Dunbar Technical CSD/SX.e Network Meeting TBDAdam Taylor • Aaron Roma • Chris Weaver • Brandy Alderman WMS Network Meeting TBDChris Oliver • Jerry Beaston • Francis Brault

3:15pm CDT

Assembly & Service - Value Add Network Meeting TBDRyan Deckard • John Kociuba

8:00am CDT

(108.1) Exciting New Functionality in CSD (Also occurs at 11:15am Thursday) TBDSally Main • Julie Baltes (129) Discover the Latest AI Enabled Software Development Tools for CSD TBAAndrew Mostello (145) The Power of Inquiry: Navigating CSD with Ease TBDNicole Tack (156) Utilizing Role Based Security TBDScott Whitson (172) Best Practices to Streamline your Day-to-Day Operations TBDSteve McEnany (224) Order Entry Optimization TBDLauren Bruckler (278) The most important function in CSD - Receiving!!! TBDSteve Bloesing (325) CSD Has a New Architecture, Now What? TBDChris Weaver (338) Extensibility Training 101 TBDAndy Oberschmidt

9:00am CDT

(623) Spark Session: Grow Your Business, Not your Bad Debt Theater 2, Solutions CenterEli Chait, Wholesail

9:15am CDT

(503) Kodaris: A Turnkey Solution for Payment Processing and Financial Services Broadway A-BTony Zakula • Michael Mazzoni (505) From BOMs to browsers: building websites that work as hard as your ERP Music Row 1Jon Emerson (508) TWL Housekeeping Dashboards with ASW Global Consulting Music Row 5Andrew Weith • Lauren Bruckler • Alex Parisi (517) What's New in CD Marketplace Cumberland 1-2Daryl Ziegelman

9:20am CDT

(607) Spark Session: FieldOffice for iPhone — Real-Time CSD Ordering, Right in Your Pocket Theater 1, Solutions CenterLance Melnik, Expertek Systems (621) Spark Session: From ERP-Centric to Customer-Centric: Why Ecommerce Is Now a Core System Theater 2, Solutions CenterMichael Benedict, ROC Commerce

9:40am CDT

(620) Spark Session: Why Fixing Your Internal Warranty Process Will Never Be Enough Theater 2, Solutions CenterBen Firman, Continuum

10:00am CDT

(611) Spark Session: Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Theater 1, Solutions CenterAllyson Larson, Bluemeteor (614) Spark Session: AI for CSD - The Formula for Success Theater 2, Solutions CenterKareena Dong, Acumen Group

1:15pm CDT

(506) From BOMs to browsers: building websites that work as hard as your ERP Music Row 2Jon Emerson (507) Modernize Payment Acceptance: A Live Demo of EBizCharge for CSD Cumberland 1-2Matt Rogers (509) Modernizing Payment Processing in Infor CloudSuite Distribution with Securely Broadway A-BAndrew Weith (510) Customer ROI: How Customer Stratification and ProSales Help You Maximize Your Customer Base Music Row 1Tim Plotner • Brian Lombardo (512) Partner Demo - NSA Music Row 2 (515) Frictionless and Simplified E-commerce with Expertek’s FieldRep: Text Message-based Agentic AI Music Row 3Jeremiah Curtis (530) Toss the Spreadsheets; IncentViz Redefines Commission and Rebate Management! Cumberland 3Marty Rhodes (533) Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Cumberland 4Allyson Larson, Bluemeteor (535) Bid Prep for CloudSuite Distribution Mockingbird 4Kareena Dong, Acumen Group (538) Warranty: The HVAC and Plumbing Distribution Problem Everyone Has Cumberland 5Ben Firman, Continuum

2:00pm CDT

(100.1) Charting the Course: Your CSD Roadmap Unlocked! (Also occurs at 2pm Wednesday) TBDChris Weaver • Brandy Alderman • Julie Baltes (201) GL Accounts Setups, R&D Operator and Journal Originations TBDSteve Bloesing • Tara Morrow (209) Managing Tariffs TBDScott Smithson (210) Basic Pricing Setup - How the Hierarchy Works and How to Set It Up TBDDella Coffelt (222) Understanding Promise Dates and Ship Dates TBDBrent Knull (380) Hands-on Lab - CSD Extensions TBDJim Hatch

3:00pm CDT

(608) Spark Session: FieldOffice for iPhone — Real-Time CSD Ordering, Right in Your Pocket Theater 2, Solutions CenterLance Melnik, Expertek Systems

3:30pm CDT

(112) Getting the most from CSD: Commonly Under-used Features TBDDiane Dunbar • Brandon Stacken • Brandy Alderman • Julie Baltes (123) Extending CSD with AI : The Latest AI Technologies and How to Apply Them TBDKareena Dong, Acumen Group • Andy Oberschmidt (130) AI: Uncovering Your Businesses Patterns TBDScott Whitson (141) Leveraging all Levels of Reporting within the CSD GL Module TBDValerie Vivier (214) Managing Pricing records using PDEM TBDKevin Young (226) Infor CPQ (Configure Price Quote) - Picture What's Possible TBDTravis Theel • Konrad Gren

4:30pm CDT

(170.1) Mergers & Acquisitions - Part 1 (Part 2 occurs at 4:30pm Wednesday) TBDCarol Shinya • Kathy Lundquist (208) Closing the Loop on AP: Managing ACH, Credit Cards, and Vendor Payments TBDBrian Kelly (218) Infor Pricing Intelligence: Learn What it is and How it can Benefit Your Company TBDSandeep Anand (267) Connect the Docs: Custom IDM Document Types TBDAndrew Miller (314) WLIT & Daily TWL Housekeeping TBDSara Arnould (315) Proof of Delivery – POD Overview on CSD and Your Mobile Device TBDChani Wagh • Brandon Stacken (371) Hands-on Lab - CSD WebUI Basics: The New Look and Feel, and Basic Navigation TBDMark Jelencic • Andrea Watson

8:00am CDT

(146) Your Screen, Your Style: Personalizing CSD TBDNicole Tack (152) Value+ Solutions for CSD: What it Is and What it Does TBDBrian Nigri • Brandy Alderman • Max Fisher (216) Advanced Pricing Setup and Strategies TBDDella Coffelt (246) Cleaner Data, Better Decisions: Maintaining Product, Vendor and Customer Records TBDDawn Marie Balukonis (275) Ordering Controls 101: Essential Keys for Managing Your Inventory TBDTony Bruckler (281) TWL Inventory Counts TBDJerrold Griffus (302) ISM: Service Workflow Automation TBDScott Westrum

9:00am CDT

(603) Spark Session: Game Changers! The CSD Extensions You Need to Know Theater 1, Solutions CenterKareena Dong, Acumen Group

9:15am CDT

(504) The Kodaris AI Platform: Artificial Intelligence With a Purpose Broadway A-BTony Zakula • Michael Mazzoni (511) Transform Your Current Business and Secure Your Future with Advanced Profitability and Productivity Solutions Music Row 3Tim Plotner • Brian Lombardo (516) CSD Workshop - Expertek’s Strategic Pricing Tool Build to Solve your Pricing Problem Music Row 5Andrew Mostello (534) Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Cumberland 3Allyson Larson, Bluemeteor (540) How ROC Commerce’s Digital Factory Turns Customers into Long-Term Partners Mockingbird 2Michael Benedict, ROC Commerce (542) Wholesail + Infor CSD: Smarter Onboarding, Better Credit Decisions, Faster Payments Mockingbird 3Eli Chait, Wholesail (554) Partner Demo - Nuvo Old Hickory

9:20am CDT

(613) Spark Session: Stop guessing, start showing up: how to make AI search work for your B2B brand Theater 1, Solutions CenterJonathan Tenpenny, Americaneagle.com

10:00am CDT

(612) Spark Session: Unlocking Infor: How to Fix Product Data Without Replacing Your ERP Theater 2, Solutions CenterAllyson Larson, Bluemeteor

1:15pm CDT

(518) Introducing CD Audit and CD Schedule Music Row 5Daryl Ziegelman (531) Toss the Spreadsheets; IncentViz Redefines Commission and Rebate Management! Cumberland 3Marty Rhodes (539) Five Departments. One Transaction. Zero Automation - Until Now: How AI Is Eliminating the Real Cost of Manual Returns Mockingbird 1Ben Firman, Continuum (541) How ROC Commerce’s Digital Factory Turns Customers into Long-Term Partners Mockingbird 2Michael Benedict, ROC Commerce (543) Wholesail + Infor CSD: Smarter Onboarding, Better Credit Decisions, Faster Payments Mockingbird 3Eli Chait, Wholesail (545) CSD Extensions - Know Your Options & See What's New! Cumberland 4Kareena Dong, Acumen Group

2:00pm CDT

(100.2) Charting the Course: Your CSD Roadmap Unlocked! (Also occurs at 2pm Tuesday) TBDChris Weaver • Brandy Alderman • Julie Baltes (110) 13 Hidden Gems IV: Hidden in Harmony (The Sequel to the Sequel… to the Sequel!) TBDJohn Kociuba (147) Implementing the Infor Standard Workspaces TBDDelaney Neubauer (225) Process Mining in Depth: Order to Cash - A Deep Dive into the Sales Side of Process Mining TBDSiddharth Chalasani • Suresh Jayaraman (273) Dead Stock, Surplus – Roundtable TBDJosh Serwe (284) One-Time Costs, Special Line Types, and Non-Stock – When to Use What TBDDawn Marie Balukonis (377) Hands-on TWL Lab - Part 1 TBDTony Bruckler

3:00pm CDT

(604) Spark Session: Stop guessing, start showing up: how to make AI search work for your B2B brand Theater 2, Solutions CenterJonathan Tenpenny, Americaneagle.com

3:30pm CDT

(150) Workflows 101 TBDAndy Oberschmidt (276) No GPS Required: Navigating the CSD Demand Center TBDBrandy Meeker (280) Cycle Counting: The Daily Routine That Changes Everything TBDBrent Knull (303) Production Tools in CSD - Kit Production versus Value Add TBDDelaney Neubauer (322) Keep CSD Running at its Best! TBDBrian Jones • Sergio Garcia (342) 10 Game-Changing CSD Extensions I Would Implement if I Were a Customer TBDJohn Kociuba (378) Hands-on TWL Lab - Part 2 TBDTony Bruckler

4:30pm CDT

(140) Top 10 Reports for Newbies TBDBrian Kelly (170.2) Mergers & Acquisitions - Part 2 (Part 1 occurs at 4:30pm Tuesday) TBDCarol Shinya • Kathy Lundquist (205) Month-end and Year-end Reporting TBDSteve Bloesing (258) SAAMM- Understanding and how to use Mass Maintenance tools TBDErrin Bray (282) TWL Inventory Best Practices-Cycle Counting, Physicals, and More TBDBrian Munday (285) Storeroom Overview - Managing Customer Inventory TBDDiane Dunbar • Brandon Stacken (310) Managing a TWL Warehouse - Daily, Weekly Admin tasks TBDJerrold Griffus (346) Enhancements Roundtable: An open Discussion with Infor on How to Handle CSD Enhancements TBDBrian Nigri • Chris Weaver • Brandy Alderman • Julie Baltes (379) Hands-on Lab - Tridex Mobile Apps TBDRoger Realsen • Mark Jelencic

8:00am CDT

(157) Cybersecurity: Managing Security in CSD TBDMeghan Hickman • Kevin Davis (202) Building Better Insights: Setting Up Financials in CSD Analytics TBDBrian Kelly (265) IDM Utility Overview TBDScott Whitson (274) Process Mining in Depth: Procure to Pay - A Deep Dive into the Purchasing Side of Process Mining TBDSiddharth Chalasani • Suresh Jayaraman (283) From Chaos to Clarity: How Product Attributes Orchestrate Harmony in CloudSuite Distribution. TBDJohn Kociuba (286) Managing Inbound EDI Acknowledgements: EDI 855 TBDDave Rumsch • Lacey Holtz (301) Infor Service Management (ISM) Roadmap TBDScott Westrum • Brandy Alderman • Brian Nigri (306) Mastering TWL Warehouse Zones: Optimize Space, Speed and Accuracy TBDAndrew Weith (316) Getting the most from TWL H5 functionality TBDSara Arnould (323) Managing your Data Conversions TBDErrin Bray

9:25am CDT

(619) Spark Session: Returns Is the Only Transaction Where Your Customer Hurts as Much as You Do Theater 2, Solutions CenterTyler Fennema, Continuum

9:45am CDT

(622) Spark Session: From ERP-Centric to Customer-Centric: Why Ecommerce Is Now a Core System Theater 1, Solutions CenterMichael Benedict, ROC Commerce (624) Spark Session: Grow Your Business, Not your Bad Debt Theater 2, Solutions CenterEli Chait, Wholesail

10:00am CDT

(106) Maximizing ROI: Unlocking Your ERP’s Full Potential TBDBrad Symaka • Sam Zalat (116) Top 10 Mistakes Clients Make in Implementing Cloudsuite TBDScott Smithson (206) Month-End and Year-End Best Practices TBDMike Juliano (212) Using Price Sheets TBDKevin Young (227) On-Demand Kits and Value-Add Made Easy with CPQ TBDTravis Theel • Konrad Gren (272) Inventory Management Tips and Tricks Roundtable TBDBrandy Meeker (312) Keeping CSD and TWL in Sync TBDAndrew Weith (344) Extensions to CSD — Java with the Aid of AI: Building Smarter, Faster, and Cleaner TBDSteve McEnany (360) Using ETCC to manage EDI orders TBDDave Rumsch • Lacey Holtz

11:15am CDT

(108.2) Exciting New Functionality in CSD (Also occurs at 8am Tuesday) TBDSally Main • Julie Baltes (151) Planning the Perfect Event: CSD Event Triggers and Actions TBDAndrew Miller (217) How YOU can use Agentic AI in your daily workflow in distribution TBDJeremiah Curtis (220) Give Order Entry a Boost - Revisiting Lesser Used Features TBDErrin Bray (305) Serials, Lots, Kits- OH MY! TBDLauren Bruckler (362) CloudSuite Distribution: EDI TBDJim Hatch

1:00pm CDT

TECH DAY: Engineering the Experience: Widgets, Workspaces, and Infor Portal Music Row 5Paul Horne • Sheryll Limmex TECH DAY: Revolutionize Your Operations: Unleashing the Power of Infor Enterprise Automation with RPA and iPaaS Music Row 3Carsten Steinhoefel • Phil Knott TECH DAY: Unveiling the Data Fabric: Centralizing, Securing, and Empowering Enterprise Data Music Row 4Jill Papendick • Kevin Heiman

8:00am CDT

TECH DAY: Mastering Infor ION: From Integration to Advanced Workflow Automation and Exception Handling Music Row 5Sheryll Limmex • Kevin Heiman TECH DAY: Empower & Extend: Crafting Seamless, Secure Apps in the Infor Ecosystem Music Row 3Paul Horne • Carsten Steinhoefel TECH DAY: Infor OS: A Year of Innovation and Transformation Music Row 4Jill Papendick • Phil Knott